Latest Articles by Laurence Lock Lee

Why Generative AI Chatbots Need a New Playbook for Analytics

Can We Have the Metaverse Without the Goggles, Please?

What Surveys Can’t Tell You About Hybrid Working

One Simple Practice Change Could Remove Hybrid Working Stress

What Happens When Your Digital Toolbox Becomes Infrastructure?

Most of Us Aren't in Too Many Virtual Meetings

Internal Communications: Email vs. Chat vs. Discussion vs. Meetings

Whatever Happened to Yammer?

Internal Communicators Debate Yammer's Post on Behalf Of

The Cure for Burnout Is Not Self-Care

Will Chat Replace Email?

Did Leaders’ Decision-Making Improve During Lockdown?

Make 'Work in Threads, Play in Chat' Your Mantra

Why Collaboration Analytics Is Crucial to the Employee Experience

Use and Misuse of Collaborative Technologies: Timeless Advice

What We Can Learn From Nearly 9,000 Yammer Communities

Microsoft May Hold the Productivity Crown, But Productivity Reporting Is Ripe for Disruption

Working From Home: Are You Overworked, Overwhelmed or Overjoyed?

How Network Analytics Can Help Us Avoid Digital Fatigue

One Bright Spot in COVID-19: The Rise of Self-Directed Teams

Measuring Our Way Back to a ‘New Normal’

COVID-19 and Working From Home: An Unprecedented Research Opportunity

The State of Play With Microsoft Teams

Enterprise Social Networks: An Alternative to Major Cultural Change Programs?

Surviving the Team Collaboration Platform Invasion

It’s Time to Get Down and Dirty With Culture and Change

Will the ‘Real’ Digital Team Please Stand Up?