Feature
Customer Experience
Mobile Experience: Did We Forget The Customer?
Lou Casal Senior Director, Product Marketing SDL, Content Management Technologies
Lou Casal is a senior marketing executive with more than 18 years experience developing and delivering global enterprise solutions to the world’s most recognized brands. At SDL, Casal has pioneered unique customer-centric initiatives that focus on solving the growing engagement challenges Marketers and their Technology teams face when courting today’s “Always-On” customers.