Madelyn Gengelbach

Madelyn Gengelbach is vice president of strategic marketing at inContact where she leads demand generation, digital marketing, partner marketing, customer marketing, website development, and market intelligence activities. A seasoned professional in customer experience, marketing, product management, sales and operations, Madelyn always brings enthusiasm and energy that produces results. Prior to joining inContact, Madelyn worked for Fortune 50 firms to small startups, including Sprint, Hallmark Cards, and H&R Block. During that time she’s worked in Marketing, Product, Sales, and Operations. Madelyn has worked in and managed teams in blended call centers at Hallmark and Sprint. Madelyn is a frequent industry speaker and thought leader. Check out her articles on inContact’s blog.