Feature
Customer Experience
How to Handle Negative Brand Perceptions on Social Media
Mark Brandt has been with Visible Technologies since 2010 and is currently Director of Research and Analytics. He brings nearly 15 years of market research and consulting experience and has held past positions for a variety of market research companies, spanning CPG, High-Tech, Automotive, and Banking. His knowledge and experience in traditional research methodologies lend him a unique perspective to the world of unstructured social data. He has a passion for answering interesting questions and is also an avid sports fan, a tech geek, and a music lover.