Feature
Customer Experience
There's No Such Thing as CXM
Michael Assad is the co-founder and CEO of Agility Inc. – makers of the Agility Content Management System. A casualty of the dotcom bubble burst in 2001, he’s never really held a real job. Turning to freelance work, he led the growth of Agility to become the fastest growing web development company in Canada for multiple years running, and then on to become a leading CMS provider. Michael is the publisher of Unbound Media -- an online publication dedicated to demystifying digital for brands and publishers. He is a boarder, golfer, F1 fan, and fitness nut who loves a good Munich lager and appreciates a fine Cuban cigar.