Sean Albertson

Contributing Author
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Reporting from
Castle Rock, Colo.
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Customer Experience
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Sean Albertson works with leaders to strengthen experience, alignment, and execution across the organization. Through keynotes and workshops, he helps teams build shared language for customer and employee experience, decision-making, and business transformation. His consulting focuses on turning strategy into choices across purpose, people, process, and platforms. He also leads the CX on the Rocks Collective, a community for leaders committed to sustained improvement.