Editorial
Customer Experience
GDPR Compliance Requires Looking at the Big Customer Data Picture
Sonia Cheng is a Senior Director within FTI’s Technology Consulting practice, currently leading the EMEA Information Governance & Compliance (IG&C) practice. She is a trusted advisor to some of the world’s largest financial services, insurance, pharmaceutical and energy firms. Soniapossesses unique insights on the intersection across the diverse disciplines of records management, privacy, e-discovery, compliance, risk, security, operations and IT.