Feature
Customer Experience
Choosing the Customer Experience Metrics that Matter
As the President & CEO of ResponseTek, Syed is a proven leader with a wealth of experience in managing success. Prior to founding ResponseTek, Syed spent over 7 years as an international corporate strategy and e-commerce consultant. Syed was head of the e-commerce strategy group for Cambridge Technology Partners in San Francisco, developing new business opportunities and has a proven track record of defining and implementing corporate strategy solutions for Fortune 500 companies. Prior to Cambridge, Syed established and led the development of the consulting arm of Reid Crowther, a large engineering company. Syed is a graduate of Mechanical Engineering and International Business.