Editorial
Digital Experience
4 Questions to Ask Before You Send In the Chatbots
Tom Tseki is the vice president and general manager, GeoFluent and Customer Care Solutions at Lionbridge. His experience and expertise include helping organizations implement and leverage omni-channel customer care strategies to improve CX, increase revenue and gain service desk and contact center efficiencies. Tom has a deep background in technology as it relates to real-time multilingual communications, analytics and workforce optimization.