Editorial
Customer Experience
How Content Drives Consistency in Customer Experience
From working as a freelance copywriter and writing articles ranging from office furniture to the 2010 soccer world cup, to working as a journalist for Engineering News and writing stories ranging from climate change to the Kimberly process and blood diamond trade, Yolandi has proudly achieved a decade of writing and content management experience. She also served as the ghostwriter for ‘The Book on Logistics Software’ and is currently working as a PR & Content Specialist for Microsoft Gold Partner Mint Group.