Latest Customer Data Platforms Articles(Page 11)

The Rise of Bluesky: How It's Changing the Game in Social Media

Get the C-Suite Green Light for a Winning CX Strategy

Customer Journey Orchestration in an Open World of CX

Amazon Connect’s New Era: AI, Omnichannel Support and Enhanced Security

Marc Benioff’s Blueprint for CX Success with AI-Driven Customer Agents

5 Digital Shopping and Customer Experience Trends for Big Brand Wins in 2025

The Changing Landscape of Customer Feedback in the AI Era

Everything You Need to Know About FTC's Click to Cancel Rule

How the New AI Math Challenges Customer Experience ROI

From Cherry Farms to AI Chatbots: Transforming Without Losing Your Roots

Memorable Marketing Campaigns This Year

What Is the Meaning of Churn for Enterprise Businesses?

The Future of Work and Citizenship

The Real Metrics of a Customer Success Culture

Future-Proof Marketing: Build a Data-Driven Marketing Strategy for 2025

With $100M in Funding, Can Cognigy Outpace AI Customer Service Giants?

Unlikely Allies: Aligning Marketing and Finance for Sustainable Growth

6 Skills Every Contact Center Team Needs to Master

Creating Real Connections: AI’s Role in Modern Omnichannel Strategy

Building Lasting B2B Customer Relationships With 'Triple Fit'

10 Ways to Turn Organizational Silos Into Collaboration Engines

How to Measure Brand Trust Without Relying on NPS

Examining 6 AI Use Cases for Marketing Technology

What Is CSAT and How Do You Measure It?

6 Ways to Get Customer Buy-In for Your Marketing Campaigns

3 AI Use Cases That Can Seriously Elevate Customer Experience

Headless CMS - Definition, Core Concepts & 27 Best Headless Platform Examples