Latest Customer Data Platforms Articles(Page 15)

Salesforce Tableau Champions Data-Driven Decision Making at Annual Event

Personalization Plateau: Few Brands Deliver Highly Personalized Experiences

Customer Journeys: Lessons From the Healthcare World

Google Delays Third-Party Cookie Deprecation Until Likely 2025

What Do Customer Experience Teams Actually Look Like?

Salesforce-Informatica Deal Falls Apart

5 Ways Diversity and Inclusion Impact the Customer Experience

Customer Service Training: 8 Strategies to Empower Your Team

Did You Really Just Gut Your Customer Success Team?

Harnessing Customer and Employee Feedback for Better Experiences

Taking Hyper-Personalization to the Next Level

From Feedback Fatigue to Actionable Insights

AI's Transformative Role in Customer Support and Service

5 Ways Data-Driven Insights Are Reshaping Customer Segmentation

5 Necessities for a Successful Customer Advisory Board Program

Shopping Cart Abandonment and How to Avoid It

The Unforeseen Consequences of Relying on AI in Marketing Strategies

What Airlines Can Teach Us About Elevating Customer Experience (No, Really)

Crafting Personalized Marketing Experiences for the Privacy-Conscious Consumer

Demonstrating Value for Customers: 3 Steps to Enhanced Loyalty

Rising Costs, Happy Customers: How to Achieve Balance

Boost CX With AI-Enabled Customer Onboarding

Exploring Air Canada's AI Chatbot Dilemma

Third-Party Cookie Deprecation: Preparing for Marketing's Future

Beyond Hype: Practical Applications and Limits of Generative AI in Marketing

8 Ways AI Can Elevate Your Customer Experience

Supercharge Your Customer Journey Strategies With Frontline Insights