Latest Customer Data Platforms Articles(Page 16)

AI Bubble About to Burst? What CX Leaders Need to Know

Why Did Customer Data Platform BlueConic Acquire Jebbit?

Is a 10-Second Customer Journey Possible?

Data & Trust Alliance Releases New Data Provenance Standards. What Does It Mean for CX Leaders?

Economic Strategies: Managing Marketing in Uncertainty

No Excuses: Time to Build a Cohesive Omnichannel Engagement Strategy

Steering Forward: The Dawn of AI in Customer Experience

The Worst CX Ever?

6 Degrees of Kevin Bacon: A Blueprint for Effective Customer Referrals

Is AI Your New Shopping Buddy?

Top 5 Contact Center/Customer Service Certifications

Top Execs on Kicking Customer Data Breaches to the Curb

NICE Unveils CXone Mpower: A Leap in 'CX-Aware AI'

Foggy Figures: Seeing Beyond Marketing Attribution's Mirage

Top 8 Customer Experience Courses and Certifications

Are Brand Communities Your Shortcut to Customer Love?

Customer Contact Week: CX Leaders Dish on AI Breakthroughs and Blunders

Feel the Buzz? That's AI Energizing Marketing Campaigns

Top 5 CX Lessons From Customer Contact Week

CDPs Uncovered: Integrations, AI and the Path Forward

Reverse to Success: Mastering End-Driven Marketing and CX Strategies

Predictive Analytics Is Crucial for CX

Are AI and Customer Centricity the Perfect Partners?

AI-Driven Customer Experience: A Game Changer for Healthcare

Customer Trust in Jeopardy: Inside the AT&T Data Breach

The Evolution of AI in Customer Service: What's Next?

After Starbucks' Poor Q1, Time to Explore New Customer Experience Strategies