Latest Customer Data Platforms Articles(Page 18)

From Feedback Fatigue to Actionable Insights

AI's Transformative Role in Customer Support and Service

5 Ways Data-Driven Insights Are Reshaping Customer Segmentation

5 Necessities for a Successful Customer Advisory Board Program

Shopping Cart Abandonment and How to Avoid It

The Unforeseen Consequences of Relying on AI in Marketing Strategies

What Airlines Can Teach Us About Elevating Customer Experience (No, Really)

Crafting Personalized Marketing Experiences for the Privacy-Conscious Consumer

Demonstrating Value for Customers: 3 Steps to Enhanced Loyalty

Rising Costs, Happy Customers: How to Achieve Balance

Boost CX With AI-Enabled Customer Onboarding

Exploring Air Canada's AI Chatbot Dilemma

Third-Party Cookie Deprecation: Preparing for Marketing's Future

Beyond Hype: Practical Applications and Limits of Generative AI in Marketing

8 Ways AI Can Elevate Your Customer Experience

Supercharge Your Customer Journey Strategies With Frontline Insights

11 Top Customer Service Metrics to Measure

Ignite Success: Expert Tips for Dynamic Marketing Promotion Strategy

The Best Times and Reasons to Conduct a UX Audit

Retail Trends: Crafting an Adventurous Shopping Experience

What Is Customer Analytics? And Why It Matters

AI and the Importance of Genuine CX Dialogues

Essential Conferences for Contact Center Strategists

10 Insights for Chief Data Officers From Gartner's Data & Analytics Summit

How Gamification Improves Customer Enthusiasm & Brand Engagement

4 Customer-Centric Strategies for Improving Data Privacy

How CX Leaders Can Adopt Donor World’s AI Innovations