Latest Customer Data Platforms Articles(Page 20)

Michael Connelly and the Mystery of Customer Needs

How to Create Effective Customer Surveys and Obtain Actionable Insights

Why Businesses Need to See Eye to Eye With Customers on AI

What a Customer-Centric Approach Really Takes

HubSpot and TikTok Announce CRM Integration for Enhanced Lead Generation

SAP Makes Generative AI Customer Experience Integration Play

Energy Hungry AI: Is It Sustainable?

Enhancing Customer Experience: What Role Do Events Play?

AI in Customer Experience and Employee Experience: Finding Balance

Redefining Personalization in Marketing: How AI Is Changing the Game

Data Monetization: From Data to Dollars

AI in Customer Service: How to Empower Your Contact Centers

Transforming Customer and Employee Experiences Across Industries With AI

How to Spot and Combat Fake Reviews and Bots

Opticon 2023 Takeaways: Driving the Art and Science of Customer Experience

AI Implementation in Focus: Conversation With Comcast's Shri Nandan

Marketing Leadership: Is Chief Marketing Officer the Right Title?

Digital Customer Experience Software: What's Next for the Shifting Landscape?

Using Predictive Analytics to Improve Customer Retention

How Contentful’s Latest Product Update Supports a Composable Architecture

Customer Interactions: Rocking Them With LLMs

Mastering Customer Engagement Strategies: The Art of Cultivating Brand Loyalty

Business Transformation Strategies: Your Journey to Better CX

Finally, a Data Book for CMOs Detailing Data Monetization Strategies

Customer Experience Strategy: The Theatre of Human Experience

Customer Experience Automation: Best Practices for CX Enhancement

How Effective Are Marketers at Using Martech Tools?