Latest Customer Data Platforms Articles(Page 22)

What Is Zero-Party Data?

Designing a Winning User Onboarding Experience

5 CX Trends Businesses Should Know About

Is It Time to Make CX and EX 'One Experience'?

How the CMO Is Transforming Into the CXO

Acquia Engage 2023: AI in Marketing's Evolution

The Customer Is Key: Top Customer Experience Mistakes of 2023

Change Management Challenges: Get Rid of Debt!

Consumer Behavior Insights: The Impact of Loneliness on the Marketplace

How Does Real-Time Interaction Management Impact Customer Journey Orchestration?

Marketers: Here’s What to Know Ahead of This Holiday Shopping Season

How Cross-Department Collaboration Fuels a Customer Experience Model

Product-Led Growth Strategies: Are Customers Your Forgotten Product Manager?

Michael Connelly and the Mystery of Customer Needs

How to Create Effective Customer Surveys and Obtain Actionable Insights

Why Businesses Need to See Eye to Eye With Customers on AI

What a Customer-Centric Approach Really Takes

HubSpot and TikTok Announce CRM Integration for Enhanced Lead Generation

SAP Makes Generative AI Customer Experience Integration Play

Energy Hungry AI: Is It Sustainable?

Enhancing Customer Experience: What Role Do Events Play?

AI in Customer Experience and Employee Experience: Finding Balance

Redefining Personalization in Marketing: How AI Is Changing the Game

Data Monetization: From Data to Dollars

AI in Customer Service: How to Empower Your Contact Centers

Transforming Customer and Employee Experiences Across Industries With AI

How to Spot and Combat Fake Reviews and Bots