Latest Customer Data Platforms Articles(Page 23)

AI Implementation in Focus: Conversation With Comcast's Shri Nandan

Marketing Leadership: Is Chief Marketing Officer the Right Title?

Digital Customer Experience Software: What's Next for the Shifting Landscape?

Using Predictive Analytics to Improve Customer Retention

How Contentful’s Latest Product Update Supports a Composable Architecture

Customer Interactions: Rocking Them With LLMs

Mastering Customer Engagement Strategies: The Art of Cultivating Brand Loyalty

Business Transformation Strategies: Your Journey to Better CX

Finally, a Data Book for CMOs Detailing Data Monetization Strategies

Customer Experience Strategy: The Theatre of Human Experience

Customer Experience Automation: Best Practices for CX Enhancement

How Effective Are Marketers at Using Martech Tools?

5 Tips for Improving Personalized Customer Experience

AI in Data Analysis and the Evolving Role of the CMO

10 AI Customer Experience Statistics You Should Know About

AI in the Contact Center: An Essential Tool

Why Human-Centered AI Is a Winning Strategy

Omnichannel Customer Journeys: Unlocking the Future

Unveiling the Power of Customer Journey Orchestration

Is Amazon Customer Experience in Jeopardy After Another FTC Complaint?

Voice of the Customer Strategies: A Guide for Enhanced CX

AI in Marketing: More Personalization in the Next Decade

Net Promoter Score: Top 3 Impactful Trends

Super-Power Your Teams With Generative AI in Customer Service

How Generative AI Improves Customer Experience Metrics

Generative AI in Marketing and Sales: 8 High-Impact B2B Use Cases

Can Brands Survive Without Leveraging Generative AI?