Latest Customer Data Platforms Articles(Page 6)

7 Voice of the Customer Metrics You Shouldn't Ignore

Why Most Customer Success Goals Fail Before They Begin

What Legendary Places Teach Us About Customer Experience Design

The State of Consumer Data Privacy Legislation in 2025

The Top Challenges Facing CMOs in 2025

What Causes Customer Rage Today?

Data Overload: The Silent Saboteur in Your Customer Data Strategy

The Art of Localization Strategy: Beyond Translation for Better CX

AI: Your Digital Lighthouse for 24/7 Customer Engagement

To CDP, or Not CDP: That Is the Martech Question

Are Customer Data Platforms the Missing Link to Omnichannel Marketing Success?

What Is Customer Lifetime Value and How Is It Calculated?

Customer Service Crisis Management: Navigating Hurricanes, High Call Volumes

Predict, React, Adapt: Martech Capabilities to Watch in 2025

How Responsible Marketing Protects Customer Trust

Ibexa’s Big Bet: Can Aggregation Solve Martech’s Biggest Headache?

What’s Behind the Best and Worst Customer Service Strategies?

Agentic CX and Marketing: The Future of Customer Journeys

Using AI Responsibly to Achieve Hyper-Personalized Marketing

What Customers Really Want From a Loyalty Program

Before AI Personalization, Fix the Data: The CX Leader’s Roadmap

Telephone Consumer Protection Act: What Does It Mean for Marketers?

The Art of Balancing Data and Creativity: Building Brands That Connect

CX Leaders: Are You Blocking Your Own Success?

Building a Customer Data Strategy: Key Trends

Does Your Tech Stack Drive an Aligned Customer and Employee Experience?

Digital Experience Platforms (DXPs): What to Know in 2025