Latest Customer Data Platforms Articles(Page 81)

Align Customer Journeys and Content Strategy to Get the Most Bang for Your Content Buck

Customer Experience M&A Activity Zeroes in on AI

Zoom Acquires Five9, Qualtrics Acquires Usermind and More CX News

Think Beyond the Chatbot for Great Customer Experience on Social Media

Where Is the ROI in Artificial Intelligence Deployments?

Does Your Organization Need a Chief Data Officer? Probably

Money and a Mandate Aren't Enough for Great Customer Experience

What Marketers Need To Know About the Colorado Privacy Act

Call Centers vs. Contact Centers: Understanding the Key Differences

How CIOs Define Innovative Customer Experience

Authentic Customer Experience, Through the Generations

ZoomInfo Acquires Chorus.ai, Amperity CDP Raises $100M & More CX News

Opening Up the Email Marketing Engine to Artificial Intelligence

Marketing and CX Don’t See Eye to Eye on Customer Experience: Here’s How to Fix It

Why You Need Real-Time Insights to Improve Customer Experience

The Secret Behind 'Wow' Customer Experiences? Emotion

How to Turn Data Privacy and Compliance Regulations Into a Buyer Advantage

Chief Customer Officers: 6 Principles to Reach Maximum Impact

Merkle Acquires LiveArea, Hero Digital Launches Commerce Solution, More News

Deepening Diversity, Equity and Inclusion in Marketing

Why Twitter Threads Are Powerful and How To Get the Most From Them

How to Communicate Bad News to Customers

6 Essential Call Center Agent Skills and Traits

Why the Evolution of CX Is Impacting Your First-Party Data Strategy

Tealium Announces Functions, Northpass Integrates with HubSpot & More CX News

Creating a Culture Where Digital Transformation Thrives

Is Google Unfairly Limiting Access to User Data to Its Competitors?