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Salesforce Aims to Revolutionize CRM with AI-Powered Einstein

Salesforce Tackles Diversity, Twitter Targets Customer Support, More News

Oracle Buys Palerra, Aims at Amazon's Cloud at OpenWorld #OOW16

AI-Driven Salesflare CRM Seeks to 'Kill Dumb Software'

3 Ways to Close Gaps in the Customer Journey

Do We Control Our Own Purchasing Habits?

Leadership Traits that Stop Innovation in Its Tracks

Salesforce COO Keith Block Has SAP On the Brain Again

Turn to Real-Time, Personalized Mobile Offers to Win Customers

Speed Is Best Measure of Customer Experience

Salesforce Adds Steelbrick's CPQ to Service Cloud Lightning

3 Clear Benefits of Attending Conferences

That Millennial Thing: How to Train & Develop a New Generation of Leaders

Mastering Emotional Intelligence in the Digital Workplace

Mobile App Retention: 5 Key Strategies to Keep Your Customers

Prove Your Customer Experience Program's Worth

Top 5 Pitfalls to Avoid When Scaling an International Startup

How Leadership Can Inspire Employees (and Remain Relevant)

Is Virtual Reality the Next Frontier for E-Commerce?

10 Thoughtful Reads to Kick Off the Work Week

Pinpoint Your Customers’ Pain Points for Game Changing CX

Clutch Says These 12 SEO Agencies Are the Best, More News

Meet Salesforce Einstein: A Sneak Peek at Benioff's Dreamforce Star

5 Ways to Turn Customer Experience Data into Dollars

So Pinterest Bought Instapaper: Now Can It Just Leave the App Alone?

5 Hallmarks of the Everyday Innovator

Microsoft Is Adding Office, OneDrive, Skype to Lenovo Phones