Customer Connect Expo Atlanta 2026

Name: Customer Connect Expo Atlanta 2026
Start: 2026-09-09T09:00:00-04:00
End: 2026-09-10T17:00:00-04:00

Conference

Date

Sep 9, 2026 –

Wednesday

Sep 10, 2026

Thursday

Time

9:00 AM – 5:00 PM

(UTC-04:00) Eastern Time (New York)

Location

Atlanta

What You’ll Learn

Customer Connect Expo 2026 will take place on September 9–10, 2026 at the Georgia World Congress Center in Atlanta. The two-day event will feature over 100 speakers, more than 200 vendor booths, and multiple networking and learning formats focused on customer contact innovation.

The event serves as a platform for CX executives, contact-center leaders and technology providers to explore AI-driven engagement tools, omnichannel strategies and operational best practices across finance, retail and healthcare sectors.

Key Themes at Customer Connect Expo 2026

AI-driven contact-center tools and agent support platforms for CX architects and operations leads
Emerging CX metrics and KPIs with relevance for CX analysts and performance managers
Omnichannel engagement strategies across healthcare, banking and retail for digital transformation leaders
Peer-to-peer networking in the CX CONNECT area for C-level customer success and procurement decision-makers

Who Should Attend Customer Connect Expo 2026

Chief customer experience and customer success officers
Contact-center directors and operations leaders
Procurement and technology decision-makers
CX analysts and performance managers

Customer Connect Expo 2026 Offerings

Vendor booths featuring over 200 exhibitors showcasing AI and omnichannel CX solutions
Conference tracks with keynotes, panels and workshops on CX innovation and AI use cases
Networking hub (CX CONNECT) enabling structured peer discussions and relationship building
Sponsorship packages offering branding, speaking roles and exhibit hall visibility