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Klaviyo’s K:BOS Boston 2025

What You’ll Learn

K:BOS 2025 is scheduled for Sept. 25-26 in Boston. The event will be held at the Hynes Convention Center.

This two-day conference convenes consumer brands, partners and practitioners to examine Klaviyo’s B2C CRM developments. The agenda includes keynotes, breakout sessions, roadmap previews and practical workshops on customer experience, growth and platform innovation.

Themes at K:BOS 2025

  • Product roadmap and innovation: sessions led by Klaviyo architects and customers offering insights into forthcoming features—relevant for product and strategy leaders.
  • Customer experience personalization: real-world examples from brands like Sol de Janeiro demonstrating how to scale loyalty via omnichannel data and storytelling—useful to marketing and CX directors.
  • Hands-on workshops: guided sessions for technical and marketing teams to deploy Klaviyo features effectively—valuable to implementation leads and CRM specialists.
  • Partner ecosystem strategies: partner-exclusive tracks covering partner growth, enablement and integration opportunities—insightful for agency and integration partner managers.

K:BOS 2025 Target Audience

  • CRM and marketing automation leaders seeking to align strategy with Klaviyo’s technology roadmap.
  • Customer experience and loyalty directors focused on personalization and omnichannel engagement.
  • Implementation and operations specialists responsible for configuring Klaviyo and driving platform adoption.
  • Agency and integration partner executives building or expanding Klaviyo-focused service offerings.

Klaviyo Platform Offerings

  • Klaviyo B2C CRM: unified platform combining data, marketing automation, analytics and customer service to help brands personalize communications and manage interactions at scale.
  • Klaviyo Marketing: channel-agnostic automation across email, SMS, RCS, mobile app and WhatsApp, supported by AI-driven content generation and predictive optimization.
  • Klaviyo Analytics & Data Platform: integrated CDP offering customer data unification, segmentation, reporting and AI-powered insights for strategic decision-making.
  • Klaviyo Service and Customer Hub: newly launched modules that enable contextual service workflows, customer self-service tools and AI-mediated support experiences.

K:BOS 2025 Sponsors

  • Platinum: Shopify, TikTok
  • Gold: AdRoll, Bazaarvoice, BigCommerce, Lightspeed Commerce, Loop, Orita, PostPilot, Shopware, smile.io, Square, Swym, Triple Whale, Woo, Zaymo
  • Silver: Clearer.io, Dash.fi, Digioh, Grid and Pixel, Okendo, Opensend, Typeform

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