Medallia Experience Las Vegas 2026

Medallia Experience ’26 is scheduled for Feb. 10-12, 2026. The event will take place at the Wynn Las Vegas. It will include pre-conference training labs and an Executive Partner Summit on day one, followed by main sessions and keynotes over the next two days.

The agenda is built around breakout sessions, exhibit hall meetups, vendor demonstrations and networking events. Topics aim to cover customer and employee experience, AI and analytics, feedback capture, experience orchestration, and emerging digital trends in experience management.

Medallia Experience ’26 Themes

• Experience orchestration across channels—how to unify customer journeys, applicable for CX leaders and digital experience managers.
• AI & analytics for feedback processing—operationalizing real-time insights for data scientists and CX analytics teams.
• Employee experience and engagement—linking voice of employee programs with business outcomes, relevant for HR leaders and organizational development.
• Digital feedback and experience measurement—collecting feedback through mobile, web, in-app, and integrating for actionable metrics, relevant to product managers and UX leads.
• Customer experience tools & innovations—vendor showcases, workshops, labs for solution architects and product teams looking to integrate Medallia’s product suite.

Medallia Experience ’26 Target Audience

• Chief Customer Officers and heads of CX
• Data and Analytics Leaders
• HR and Employee Experience Directors
• Product Managers and Digital Experience Leads

Medallia Product Portfolio

• Medallia Experience Cloud — an end-to-end platform for experience management across customer feedback, digital, contact center, and employee experience.
• Customer Experience Solutions — tools for feedback capture, sentiment analysis, journey mapping, and experience orchestration.
• Employee Experience Solutions — tools covering candidate to exit employee feedback, engagement tracking, performance management.
• Contact Center Solutions — agent coaching, quality management, conversation intelligence, and support effectiveness tools.
• Digital Solutions — mobile, web feedback, digital experience analytics including heatmaps, session replays, digital friction detection.
• Market Research Solutions — survey tools, research strategy, panel studies, agile insights.

Medallia Experience ’26 Sponsors

• Higher Oak — Gold Sponsor
• Ipsos — Gold Sponsor
• SMT — Gold Sponsor