Latest Marketing & Customer Experience Leadership Reading(Page 119)

Marketing Is Facing Down a Skills Shortage and Capability Gap: Here’s How to Fix It

Google Delay Means Marketers Live in Cookie Tracking World Another Two Years

Want to Be a Customer Experience Leader? Then Look & Learn

Hands Out of the Cookie Jar: What the End of Cookies Means for You

Genesys Launches New Customer Engagement Platform

What Is Predictive Dialing and How Can It Help Call Centers?

The Pandemic May Be Winding Down, But Virtual Events Are Here to Stay

What Is Governance and Why Does it Matter for the Digital Workplace?

Can Silicon Valley Remain the Top US Tech Center in a Post-COVID World?

How to Build Your Customer Service Operations from the Ground Up

Marketing Ops’ Secret Superpower: Procurement

UserLeap Raises $38 Million to Grow 'Microsurvey' Product

MeetingPlay Receives $75 Million Investment From Sunstone Partners

Medallia Experience 21: Bringing All Parts of Experience Together

Apple's Executive-Employee Clash Over Hybrid Work: What's the Lesson?

What Is a Microinteraction (And How Does it Impact UX)?

Expansion Joins WoodWing Group, LogMeIn Updates GoToConnect and More News

How To Identify a Marketing Qualified Lead

WorkForce Launches Suite With Integrated EX and Workforce Management Tools

Marketers: Choose the Right Performance Metrics in Machine Learning Models

What Marketers Need to Know About the Newest Features in Google Analytics 4

Sprinklr Set to Join Customer Experience Management Billion Dollar Club in IPO

How to Attract and Engage, Not Alienate, B2B Buyers

Google Introduces Search Console Insights to Track Content's Performance

The Next Best Action: Where AI Can Help With Content Recommendations

Expansion, Home to SaaS Platform Xtendis, Joins WoodWing

Jahia Updates Personalization Engine, Pathwire Buys Email on Acid & More News