Latest Marketing & Customer Experience Leadership Reading(Page 22)

The Science of Customer Emotions: Advances in Sentiment Analysis

The Marketer’s Roadmap: Content Trends to Watch in 2025

Are You Great at Marketing or Just Lucky?

The Secret Language of Customer Sentiment in Digital Interactions

Leveraging AI for Marketing While Protecting Customer Trust

Gemini Gems vs. ChatGPT CustomGPTs: A Marketer’s Guide to AI Mini Agents

How Proactive Social Media Engagement Transforms Customer Experience

Google Releases December 2024 Core Update

The Rise of Radical Authenticity: Customers Want Real Over Perfect in 2025

Key CX Metrics That Shape Customer Loyalty and Business Success

Understanding Customer Sentiment Analysis to Drive Business Growth

Emotion Is the New Metric: The Rise of Sentiment Analysis in Retail

Bridging the Customer Expectation Gap With Unstructured Data

CMO Circle: Personalization as the Ultimate Business Game-Changer

Introducing Agentic AI: Autonomous, Goal-Driven AI Workforce for Enterprise Contact Centers

Simplify, Scale, Comply: New Rules of Data-Driven Customer Engagement

Empower Agents for the Digital-First Contact Center

Zero-Party Data, Infinite Potential: Marketing Trends to Watch in 2025

Consumer Trends for 2025: Insights and Opportunities Across Industries

New Filters in YouTube Analytics: A Marketer’s Guide to Smarter Content Decisions

Breakthrough Generative AI Marketing Use Cases You Should Know

The Evolving Landscape of Customer Experience in Banking

The Best Marketing Goals and KPIs to Set for 2025

Privacy-First Personalization: Navigating the Tightrope of Building Customer Trust

Why Social Media Safety Is Your Next Big Marketing Challenge

From Memory to Loyalty: Rethinking CX Beyond Metrics

How Computer Vision in Retail Is Shaping the Future of in-Store Customer Engagement