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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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What Is Prompt-Driven Analytics? A Practical Guide for CX Leaders
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Figma Integrates Anthropic’s Claude to Generate Diagrams Inside FigJam
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Drupal CMS 2.0 Adds Visual Builder for Marketers
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Bake AI, Automation and Copilots — Without Sacrificing CSAT
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Digital Experience Platforms (DXPs): Your 2026 Comprehensive Guide
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Is the Metaverse Making a Comeback in Agentic Commerce?
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What Is Experience 5.0? The New Strategic Center of Customer Experience
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Optimove Launches AI Content Decisioning Agent
Two professionals smiling and posing together at a Verndale trade show booth, with Verndale branding, digital screens, and a busy conference floor visible in the background.
Verndale Acquires Amp's Product Experience Division
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Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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