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Editorial
Customer Experience
Creating a Culture of CX Excellence in the Gig Economy
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Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
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Information Management
A Tale of Two SAPs
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Customer Experience
Tips for Handling Vendor Bought Translations
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Digital Experience
The Top Smart Speakers of 2017 and Beyond
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Customer Experience
Firefox OS Brings Smartphone Interactivity to Web Apps, Unveils Developer Phones