Articles Tagged "Generative Ai"

Zendesk Acquires Unleash for Generative AI, RAG Knowledge Search

I Spoke With Sam Altman: What OpenAI’s Future Actually Looks Like

AI Won’t Transform Marketing. Culture Will

How Google Pulled Off Its Stunning, Rapid-Fire AI Turnaround

Generative AI Will Change Your CMS, Just Not in the Ways You Expect

6 Marketing Technology Trends to Watch in 2026

CX Strategy Must Evolve With AI — Don't Miss the Boat

Is Generative AI Finally Paying Off? Wharton Says Yes (Mostly)

Marketers: Stop Anthropomorphizing AI, Learn What It Actually Does Under the Hood

SEO Meets AI: Why Generative Engines Are the New Gatekeepers of Discovery

The Three Faces of Generative AI

ASAPP Enhances GenerativeAgent Platform for Contact Centers

10 Game-Changing Innovations Outside of AI That Should Inspire CMOs

Customer Data Management in 2025: AI’s Role in Personalization, Prediction and Trust

Prompt Engineering and Its Vital Role in AI-Driven Marketing

Your AI Is Talking to Customers — But Are You Measuring What Matters?

ASAPP Enhances GenerativeAgent for Contact Center AI Safety

Zendesk Acquires HyperArc to Boost AI Analytics Capabilities

AI Is Rewriting the Value of Expertise—and Customer Experience Will Feel It

AI-Powered Photoshoots: A Game Changer for Digital Marketing

Net-Zero AI: The Next Mandate for Responsible Innovation

Can NiCE Hit the Jackpot With Agentic AI and New Brand Vision?

Model Context Protocol (MCP): Boosting AI in Marketing Workflows

The New Rules for Brand Visibility in Generative Search

HubSpot Launches First CRM Deep Research Connector to ChatGPT

Why CMOs Shouldn't Trust the AI Confidence Boom

Examining the State of Digital Customer Experience