Marketing & CX LeadershipCMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered. SPONSORED BYNewsKlaviyo & Google Partner on AI-Driven Customer ExperienceRead nowNews AnalysisMicrosoft AI CEO Says Marketing Will Be Automated in 18 MonthsRead nowEditorialNet Promoter Score Isn’t a Growth Strategy — It’s a Comfort MetricRead nowLetter AI Raises $40M Series B, Launches Deal-Level Enablement ToolReal-Time Customer Signals Demand Real-Time SteeringFrom Awareness to Orchestration: Rethinking Audio in the Martech StackFigma Make Adds Custom Model Context Protocol & 6 New ConnectorsZoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer ServiceSAP’s New AI Agents Aim to Fix the Work Behind the Customer ExperienceExplore the Marketing & CX Leadership Channel
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