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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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A person holds a magnifying glass focusing on a twenty-dollar bill among a cluttered table filled with various objects like playing cards, glue and small trinkets.
The Overlooked Owned Channel Sitting in Every Inbox
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Three dogs sitting outdoors beside a large collection of golden trophies and ribbons on a grassy field, symbolizing award success and achievement.
How to Win a CMSWire IMPACT Award. Inside the Application Playbook
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Customers line up at a busy deli counter beneath retro signage reading “Catering for All Occasions,” as servers take sandwich orders behind the counter in a black-and-white photo.
What Is Customer Experience (CX) and Why Does It Matter Today?
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A small golden puppy eats from a white food bowl labeled “FOOD” with paw prints, standing on a light wooden floor in a bright home setting.
Culture Eats Strategy, But CMOs Decide What’s on the Menu
A healthcare professional gently holding a patient’s hand in a comforting gesture, symbolizing compassion and trust in medical care.
How WellSpan Humanizes Healthcare Through Digital Experience
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Some Consumers Find Zero Benefit With AI in Customer Service
Three dogs sitting on grass beside their owners during an outdoor training session — a golden retriever, a white poodle mix and a brown terrier — all on leashes and looking forward.
Untrained Customer Service Agent? Nope. Untrained AI? Nope.
A red wooden figure stands on a red bridge connecting two stacks of wooden blocks, linking a line of neutral-colored figures to the other side — symbolizing leadership, connection and bridging gaps in decision-making.
Social Proof and the Confidence Gap: What CX Leaders Can Learn From B2B Buyers
Two horses standing close together in a grassy field appear to be playfully “talking” or laughing with their mouths open, showcasing expressive faces and messy manes.
Your Boss Needs a New CX ROI Language: The Customer Asset Model
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Articles Tagged "Javascript"

Editorial
Article
Digital Marketing
5 Ways Marketers Can Use Open Source Mermaid.js
Feature
Article
Digital Experience
Understanding the Growing Deployment and Use of GatsbyJS
Editorial
Article
Digital Experience
Digital Experience Platform vs. JavaScript & Microservices: Which Do You Need?
Editorial
Article
Web CMS
Jadu Kicks Off 2016 With A New UI
Editorial
Article
Information Management
How to Use JavaScript for App and IoT Development
Feature
Article
Customer Experience
Infographics vs. Data Visualization: Top 5 Tools for Creating Data Visualizations
Feature
Article
Mobile
Mobify Optimizes Your Website for Tablets, and Bigger Bucks
Feature
Article
Customer Experience
Messing With Sasquatch: Are Web Developers the Fabled Yeti of the Web World?
Feature
Article
Social Business
Yahoo Launches 'Cocktails' Mobile Toolkit That Powers Livestand for iPad
Feature
Article
Enterprise 2.0
Alcatel-Lucent Frees Mobile Development with OpenPlug
Feature
Article
Web Experience
LinkedIn Offers Developer Platform for Improved Business Visibility
Feature
Article
Web CMS
Ephox Offers One Editing Environment, Two Different HTML Editors
Feature
Article
Enterprise CMS
Liferay Announces New Social, UI and Educational Tools
Feature
Article
Enterprise CMS
Open Source Enterprise Portal GateIn 3.0 Has Been Released
Feature
Article
Enterprise 2.0
OpenAjax Hub 2.0: Secure Enterprise Mashups
Feature
Article
Web Content
Packt RAW Program Produces First Book
Feature
Article
Tips & Tricks
Javascript vs Flash: Zoho Gets Real
Feature
Article
Web 2.0
For a More Secure Web Offering, Be Wary with AJAX
Feature
Article
Web CMS
RSS, JavaScript Wed Over AJAX
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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Advertising