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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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7 AI Competencies Marketers Must Master in 2026
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Editorial
A muddy off-road vehicle stuck in deep mud as a person wearing a helmet and muddy clothes pushes against the front wheel, struggling to free it from a waterlogged trail.
A Practical CX Leader’s Guide to Breaking AI Paralysis
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Editorial
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What Contact Center Operations Reveal About Your Customer Experience
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The AI Content Reset: What B2B Marketers Must Stop and Start in 2026
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10 Marketing Leaders on What Stays, What Goes and What Scales in 2026
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Parloa Raises $350M for Enterprise Customer Experience
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Why Most CMOs Fail Long Before the Exit Interview
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Framer Expands On-Page Editing With Drag-and-Drop Localization
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Fully Charged: How Duracell Transformed Its Digital Presence with Webflow and Edgar Allan
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Articles Tagged "Mobile Commerce"

Feature
Article
Ecommerce
The Increasing Importance of Mobile-First Ecommerce
Editorial
Article
Digital Marketing
Master Marketing Basics Before Taking On Emerging Tech
Editorial
Article
Digital Experience
4 Digital Ad Inflection Points Marketers Can't Ignore
Editorial
Article
Mobile Enterprise
It's Becoming a Mobile Only World - So Wake Up Retailers
Editorial
Article
Customer Experience
Mobile Experience: If You're Not Testing, You're Not Trying
Feature
Article
Customer Experience
Why Apple Pay Will Boost Mobile Payments
Feature
Article
Customer Experience
Is Your Customer Experience Ready for the Holidays? [Infographic]
Feature
Article
Customer Experience
Facebook to Launch Mobile Payments System
Feature
Article
Customer Experience
Small Businesses Missing Out on Big Mobile Opportunity
Feature
Article
Customer Experience
It's An App World for E-commerce and Online Shopping
Feature
Article
Customer Experience
Mobile Commerce Market Shows Continued Growth, No Consensus on Mobile Payment Methods
Feature
Article
Customer Experience
Siteworx Survey Says Fast, Simplified Sites Key to Mobile Marketing Success
Feature
Article
Customer Experience
The Future of Mobile Shopping
Feature
Article
Enterprise 2.0
Mobile Enterprise: 5 Benefits Of Mobile, An Increase in Mobile Commerce
Feature
Article
Web Publishing
Web Publishing Roll-up: Advertising on Portals, Twitter Tags as Newspapers
Feature
Article
Web CMS
Mobile Strategy is Key: More Than 50% of Internet Shoppers Went Mobile in 2009
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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