Articles Tagged "News"

GetVocal Raises $26M Series A to Scale Governed AI Agents

8x8 Launches AI Summaries Viber Integration for CX Suite

Five9 Launches Genius AI Updates to Scale Customer Experience

Sprinklr & SAMY Expand Partnership for CX Solutions

EU Proposes Major Rewrite of AI and GDPR Laws

Storyblok & OtterlyAI Partner for AI Search Optimization

Freshworks Adds AI Tools to Reduce CX Complexity Boost Support

Webflow Launches AI-Powered App Gen for Web Experiences

MoEngage Secures $100M to Expand AI Marketing Tools

Tata Communications & NiCE Partner on AI-Powered Contact Centers

Fullstory Acquires Usetiful to Connect Analytics Action

PayPal & OpenAI Partner for ChatGPT Checkout Integration

Tealium Adds AI Features for Real-Time Customer Engagement

Tech Giants Back Uniphore's $260M Series F for Enterprise AI Platform

NiCE Launches AI Ops Center for Enterprise CX Reliability

Genesys & Scaled Cognition Partner on Agentic AI for CX

Rokt mParticle Launches Hybrid CDP on Snowflake AI Data Cloud

Twilio Adds Data Tools for Enterprise Customer Engagement

Kustomer Unveils AI-Native CX Platform With Embedded Intelligence

Kontent.ai Launches AI-Powered CMS for Content Automation

PwC & Salesforce Launch AI-Powered Contact Center Solution

Zendesk Expands AI Capabilities for Service Teams

Qualtrics to Buy Press Ganey Forsta for $6.75 Billion

Foundever Appoints Chris Halbard as CEO in Leadership Shift

Qlik Launches No-Code Predictive Analytics for Business Users

ServiceNow Launches AI Experience to Unify Enterprise Workflows

Quant Launches Agentic AI to Fix Broken Customer Service Loops