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Customer Experience
Five9 Names Amit Mathradas Its Next CEO
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Digital Experience
Conductor Launches ChatGPT App for AI Search Intelligence
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Digital Marketing
Salesforce Signs Deal to Acquire Qualified, Adding Agentic Marketing to Agentforce
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Digital Marketing
Beehiiv Launches Automations v3 Workflow Builder for Publishers
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Digital Experience
Rezolve Ai Acquires Crownpeak for $90M to Expand AI Commerce Platform
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Digital Experience
Cvent Acquires Goldcast to Automate Event-to-Video Workflows
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Customer Experience
PolyAI Raises $86M Series D for Enterprise Voice AI
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Customer Experience
Outset Raises $30M Series B for AI-Native CX Platform
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Contact Center
Cresta Launches Command Hub for Human-AI Contact Centers
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Contact Center
UiPath & Talkdesk Partner on AI-Powered CX Automation
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Digital Experience
Lucidworks Adds Query-Time Commerce Data to Search Platform
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Digital Experience
Acquia Launches AI Agents in SaaS CMS for Content Automation
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Customer Experience
Kustomer Adds Automation, Observability Assistants to CX Platform
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Digital Experience
Gradial Raises $35M Series B to Scale Agentic Marketing Automation
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Contact Center
SharpenCX-Ytel Deal Signals New Phase of Contact Center Consolidation
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Digital Experience
Coveo Launches RAG-as-a-Service for AWS AI Agents
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Customer Experience
GetVocal Raises $26M Series A to Scale Governed AI Agents
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Contact Center
8x8 Launches AI Summaries Viber Integration for CX Suite
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Contact Center
Five9 Launches Genius AI Updates to Scale Customer Experience
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Customer Experience
Sprinklr & SAMY Expand Partnership for CX Solutions
News Analysis
AI Ethics Law Risk
EU Proposes Major Rewrite of AI and GDPR Laws
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Digital Experience
Storyblok & OtterlyAI Partner for AI Search Optimization
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Customer Experience
Freshworks Adds AI Tools to Reduce CX Complexity Boost Support
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Digital Experience
Webflow Launches AI-Powered App Gen for Web Experiences
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Customer Experience
MoEngage Secures $100M to Expand AI Marketing Tools
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Contact Center
Tata Communications & NiCE Partner on AI-Powered Contact Centers
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Digital Experience
Fullstory Acquires Usetiful to Connect Analytics Action