News
Contact Center
Thoma Bravo to Acquire Call Center Provider Verint Systems for $2 Billion
News
Customer Experience
Salesforce to Acquire Regrello for AI Workflow Automation
News
Contact Center
Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub
News
Digital Experience
Crownpeak Launches FirstSpirit Quality Management Tools for Drupal & WordPress
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AI News
8x8 Launches AI-Powered Campaign Featuring Contact Center and CX Leaders
News
Customer Experience
Kustomer Secures $30M to Advance AI-Native CX Platform
News
Contact Center
NiCE and RingCentral Extend AI Partnership to Unite CX and EX
News
Contact Center
Genesys Secures $1.5B Investment From Salesforce & ServiceNow
News
Digital Experience
Contentsquare to Acquire Loris AI for Conversation Analytics
News
Digital Experience
Optimizely Launches GEO-Ready CMS for AI Search Visibility
News
Customer Experience
HubSpot Launches First CRM Connector for Anthropic's Claude
News
AI News
Salesforce Launches Agentblazer Legend: New AI Certification for Enterprise Professionals in 2025
News
Customer Experience
NiCE to Acquire Cognigy for $955M to Advance AI-Powered CX Solutions
News
Digital Experience
Figma Make AI Prototyping Tool Exits Beta for All Users
News
Digital Experience
Webflow Launches Real-Time Collaboration for Web Teams
News
Contact Center
ASAPP Enhances GenerativeAgent for Contact Center AI Safety
News
Customer Data Platforms
Hightouch Unveils AI-Powered Identity Resolution for CDPs
News
Customer Data Platforms
Tealium Launches CloudStream for Zero-Copy Data Orchestration
News
Contact Center
Zoom Adds Agentic AI to CX Platform for Contact Centers
News
Contact Center
NICE Doubles Down on Agentic AI After Strong Q1 in the Cloud
News
Customer Experience
Press Ganey Forsta Acquires InMoment to Expand CX Intelligence Capabilities
News
Digital Experience
Figma Make Beta Launches to Turn Designs Into Apps and Prototypes
News
Digital Experience
Optimizely Upgrades Opal to Deliver Agentic AI for Marketing Teams
News
Contact Center
Parloa Hits $1B Valuation, Signaling Agentic AI's Rise in CX
News
Digital Experience
Webflow Launches Full-Stack App Hosting With Webflow Cloud
News
Contact Center
8x8 Expands CX Platform With AI, Messaging and Accessibility Upgrades
News
Customer Data Platforms
BlueConic Expands Beyond CDPs With New Customer Growth Engine