News
Contact Center
RingCentral Acquires CommunityWFM for AI Workforce Management
News
Contact Center
LivePerson & AWS Integrate Contact Center Solutions for CX
News
Customer Experience
Salesforce to Acquire Regrello for AI Workflow Automation
News
Contact Center
Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub
News
Digital Experience
Crownpeak Launches FirstSpirit Quality Management Tools for Drupal & WordPress
News
AI News
8x8 Launches AI-Powered Campaign Featuring Contact Center and CX Leaders
News
Customer Experience
Kustomer Secures $30M to Advance AI-Native CX Platform
News
Contact Center
NiCE and RingCentral Extend AI Partnership to Unite CX and EX
News
Contact Center
Genesys Secures $1.5B Investment From Salesforce & ServiceNow
News
Digital Experience
Contentsquare to Acquire Loris AI for Conversation Analytics
News
Digital Experience
Optimizely Launches GEO-Ready CMS for AI Search Visibility
News
Customer Experience
HubSpot Launches First CRM Connector for Anthropic's Claude
News
AI News
Salesforce Launches Agentblazer Legend: New AI Certification for Enterprise Professionals in 2025
News
Customer Experience
NiCE to Acquire Cognigy for $955M to Advance AI-Powered CX Solutions
News
Digital Experience
Figma Make AI Prototyping Tool Exits Beta for All Users
News
Digital Experience
Webflow Launches Real-Time Collaboration for Web Teams
News
Contact Center
ASAPP Enhances GenerativeAgent for Contact Center AI Safety