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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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News
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Notch Raises $30M Series A for Regulated AI Platform
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Feature
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Composable Chaos: Why Enterprise Architects Matter More Than Ever
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Editorial
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NPS Is Lying to You
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The Best Customer Experience (CX) Conferences in 2026
A large crowd gathers inside a blue-lit conference hall at the Qualtrics X4 Experience Management Summit at the Seattle Convention Center March 18, 2026, with a prominent X4 logo displayed on a screen, emphasizing the scale and energy of the event.
5 Questions CX Leaders Are Asking (and What They Really Mean)
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The Contact Center Cost Cut That Actually Improves CX
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Where Agentic CX Actually Pays Off (And Where It Doesn’t Yet)
Qualtrics CEO Jason Maynard on a large projector screen during his keynote at Qualtrics X4 Experience Management Summit Wednesday, March 18, 2026 at the Seattle Convention Center.
Insight Is Cheap. Execution Is Everything. What Qualtrics X4 Made Clear
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Your Marketing Dashboard Is Lying to You
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Articles Tagged "Notch"

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Notch Raises $30M Series A for Regulated AI Platform
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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