Marketing & CX LeadershipCMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered. SPONSORED BYNewsDrupal CMS 2.0 Adds Visual Builder for MarketersRead nowEditorialBake AI, Automation and Copilots — Without Sacrificing CSATRead nowFeatureDigital Experience Platforms (DXPs): Your 2026 Comprehensive GuideRead nowIs the Metaverse Making a Comeback in Agentic Commerce?What Is Experience 5.0? The New Strategic Center of Customer ExperienceOptimove Launches AI Content Decisioning AgentVerndale Acquires Amp's Product Experience DivisionThe State of Conversational AI in Customer Experience: 2026 EditionLiveops Launches LiveNexus AI Platform for CX ModernizationExplore the Marketing & CX Leadership Channel