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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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How Dropbox and Daybreak Studio Built a Cinematic Webflow Experience for the McLaren F1 Team Partnership
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Rezolve Ai Acquires Crownpeak for $90M to Expand AI Commerce Platform
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Post-ZIRP, Why Customer Experience Is the Only Growth Metric That Still Holds
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Cvent Acquires Goldcast to Automate Event-to-Video Workflows
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Agentic AI Is Forcing a Rethink of Customer Experience Leadership
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PolyAI Raises $86M Series D for Enterprise Voice AI
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Wasn't NPS Supposed to Be All But Gone This Year?
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AI’s Biggest Problem in Digital Experience: It’s Mostly Cosmetic
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Customer Data Whispers, AI Answers: A New Playbook for 2026
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Articles Tagged "Visual Storytelling"

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Customer Experience
Customer Experience Trends: Innovations Shortening Journeys
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Digital Marketing
Why Visual Storytelling Is Important to Brand Messaging
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The Growing Importance of Headless Systems in the Visual Economy
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4 Ways to Tell a Better Visual Story and Improve Customer Experience
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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