The Wire (Page 10)

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce channels unify Salesforce records and customer data with Slack conversations in a single, connected experience across both Slack and Salesforce to power fast, flexible, data-centric collaboration with human and agentic teammates Extending Slack’s platform integration, Tableau Next is now available directly in Slack, giving every team member access to vital data and insights, right in the flow of work June 3, 2025 -- From the moment Salesforce acquired Slack, the company has been on a mission to profoundly reimagine how teams work together. First, Slack integrations rolled out across the Salesforce applications.

In response to demand for its CDP Trade-Up program, Treasure Data also debuts the Migration Agent to accelerate CDP replacements up to 60% faster MOUNTAIN VIEW, Calif. & DENVER--( BUSINESS WIRE)--Treasure Data, the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI, today at the Gartner Marketing Symposium/Xpo announced new AI Suites for global enterprises to use agentic AI to drive revenue, save costs, and reduce risk. This announcement comes on the heels of the recent re-launch of Treasure Data’s vision, which combines the power of agentic AI with the privacy, trust, and scale of Treasure Data’s proven Intelligent CDP.

Acquisition expands CallMiner’s platform with native voice and text AI virtual agents, empowering organizations with a seamless path to analytics-driven automation WALTHAM, Mass.--( BUSINESS WIRE)-- CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), today announced it has acquired VOCALLS, a leading voice-first conversational AI and automation platform. CallMiner will combine its industry-leading conversation intelligence capabilities with VOCALLS’ voice, chat, social messaging and email AI virtual agents and task automation technology.

Conductor AI Redefines What’s Possible in Answer Engine Optimization (AEO), Empowering Brands to Win in the New Era of Search – Fusing Unrivaled Expertise with Breakthrough AI NEW YORK, June 03, 2025 (GLOBE NEWSWIRE) -- Conductor, the leading website optimization and intelligence platform, today announced the launch of Conductor AI, the next generation of its industry-leading technology. Conductor AI is purpose-built to empower marketing and digital teams with everything they need to ensure their brand is discoverable in generative AI answer engines (e.g.

One-click design-to-CMS syncing and social authentication remove friction, speed up shipping, and bring devs closer to the tools they love New York, NY – June 2, 2025 — Storyblok, the headless CMS built for modern developer and content teams, has launched two powerful new integrations designed specifically for developers: social login via GitHub and a Figma integration that connects design and content like never before. These updates are part of Storyblok’s ongoing push to remove bottlenecks and help teams ship faster with less frustration.

NEW YORK--( BUSINESS WIRE)--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today announced the successful completion of its previously announced acquisition of OfferFit, an AI decisioning company. After years of productive partnership as separate companies, Braze and OfferFit are moving quickly to deepen the integration of OfferFit's multi-agent decisioning engine into Braze's Customer Engagement Platform, all while accelerating OfferFit’s growth and reach by leveraging Braze's global scale.

Knowledge, Search and Audience Agents bring natural language, automated marketer workflows to Uniphore CDP PALO ALTO, Calif. & DENVER--( BUSINESS WIRE)-- Uniphore, a global leader in enterprise AI, today at the Gartner Marketing Symposium/Xpo unveiled Marketing Agents, a first-for-enterprise suite of AI agents designed to accelerate how marketing teams access data, segment audiences and work inside the Uniphore Customer Data Platform (CDP) – the foundational layer to its larger Enterprise AI platform. “With the rise in enterprise AI, marketers have been waiting for business-centric AI that they can actually use,” said Steve Daheb, Chief Marketing Officer, Uniphore. “With Marketing Agents, teams can ask, find and act on their data in seconds—instead of days waiting to hear from a data engineering team—while keeping governance and security intact.” The first release includes: Platform Search Agent (limited availability, Summer 2025): A semantic search layer that surfaces any platform component—attributes, audiences and more—instantly. Audience Segmentation Agent (limited availability, Summer 2025): An AI agent that builds sophisticated audience segments from plain English prompts, supporting rule-based logic.

Reimagined HCL Unica+ Platform is built for the future of marketing NOIDA, India and Santa Clara, CA (June 2, 2025) - HCLSoftware, a global leader in enterprise software solutions, announced today the launch of HCL Unica+, the MarTech platform for the Intelligence Economy. Fueled by agentic AI capabilities, HCLSoftware has reimagined its Unica+ MarTech software with an infusion of intelligence and intention that cuts through noise and distraction with data-driven context and deep insights into customers’ wants and needs.

Canapi Ventures Leads Round to Accelerate Adoption of Rally's User Research CRM Platform Across Product-Driven Organizations NEW YORK, June 2, 2025 /PRNewswire/ -- Rally UXR, the leading User Research CRM platform, today announced it has raised $11 million in a Series A funding round led by Canapi Ventures with participation from existing investors Stage 2 Capital and Y Combinator. Rally is redefining how enterprises manage and engage with their users for research—putting customer voices at the center of product innovation.

BOSTON, MA, UNITED STATES, June 2, 2025 / EINPresswire.com / -- Quilt.AI, a cultural intelligence company, proudly announces the launch of Social Meaning, an innovative AI-driven analytics platform designed to decode the complexities of online consumer behavior.