The Wire (Page 100)

Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, employee and customer experiences LAS VEGAS — Knowledge 2024 — May 8, 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 24, ServiceNow (NYSE: NOW), the AI platform for business transformation, showcased AI avatars of the future together with NVIDIA, leveraging NVIDIA’s Avatar Cloud Engine (ACE) speech, large language model (LLM), and animation technologies that bring digital characters to life using generative AI. The AI avatars were revealed on stage at Knowledge 24 during ServiceNow President and Chief Operating Officer CJ Desai’s keynote, with a special appearance from NVIDIA Founder and CEO Jensen Huang, highlighting the potential for even more engaging, personal, employee and customer experiences.

New integration combines the power of the Now Platform with IBM watsonx to help boost productivity for customers and partners ServiceNow to incorporate watsonx.ai and IBM Granite large language models into its Now Assist GenAI experience for ServiceNow customers LAS VEGAS — May 8, 2024 – Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, announced a collaboration with IBM (NYSE: IBM) to accelerate the impact of generative AI (GenAI) across the enterprise. A new integration will combine the power of the Now Platform with IBM watsonx to boost productivity for mutual customers and partners.

Abhay Parasnis, Founder and CEO -- May 8th, 2024 -- From the moment language was born, telling stories has been at the heart of human experiences, shaping how we think, perceive the world, and truly connect with others. However, the art of storytelling was only accessible to a few in the enterprise until generative AI enabled anyone to craft professional-grade content faster with a simple prompt.

Digital accessibility is a higher priority for 44% of respondents, yet only 19% report having adequate internal resources. Boston, Massachusetts — May 8, 2024 – Applause, the world leader in testing and digital quality, today announced the results of its fourth annual Accessibility and Inclusive Design Survey ahead of Global Accessibility Awareness Day on May 16, 2024.

Global enterprise software solution continues to drive U.S. expansion, enabling increased efficiency and better decision-making for brands, agencies and enterprises Federico Salvitti VP of Growth, MINT NEW YORK, May 08, 2024 (GLOBE NEWSWIRE) -- Today MINT, the global enterprise software solution for advertising resource management (ARM), announced the appointment of Federico Salvitti as VP of Growth, U.S. Based in New York, Salvitti will oversee all marketing and sales initiatives for MINT within the U.S. market, providing MINT’s product team with relevant client insights and cultivating a culture of excellence and trust as he grows MINT’s U.S. team.

PARTNER2B Partnerships Platform PARTNER2B launches a platform for SMBs to easily find the right B2B tech and channel partners, aiming to simplify and foster business growth. At PARTNER2B, we believe a b2b business's strength comes from its partnerships.

LUCKNOW, India, May 8, 2024 /PRNewswire/ -- CedCommerce, a leading multichannel enabler, is proud to announce its strategic collaboration with AliExpress, offering sellers a unique opportunity to reach a diverse audience seeking distinctive products. As a result of this partnership, CedCommerce is facilitating seamless multichannel selling with the development of its latest tool: CedCommerce AliExpress Integration.

BELLEVUE, Wash., May 7, 2024 /PRNewswire/ -- Nintex, a leader in process intelligence and automation, has promoted two seasoned internal leaders to global roles in partner and customer experience. Christian Lucarelli has been appointed Vice President and Head of Global Partner Strategy.

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for customer service and support in the contact center and beyond LAS VEGAS – May 7, 2024 – Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys ®, a global leader in AI‑powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. The two companies plan to integrate the Genesys Cloud™ platform with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for organizations worldwide called Unified Experience from Genesys and ServiceNow.

New bring your own (BYO) GenAI model offers greater flexibility to customers’ AI‑driven transformation Expansion of Now Assist portfolio with Strategic Portfolio Management helps employees harness customer feedback to drive business impact New GenAI features, including playbook generation and app generation, empower developers, accelerating rapid, large‑scale development Additional solutions like knowledge article summarization supercharge agent productivity with faster knowledge sharing and content summarization Now Assist capabilities in ServiceNow’s Government Community Cloud (GCC) enable public sector employees to address public needs faster LAS VEGAS — May 7, 2024 — Knowledge 2024 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, announced new generative AI (GenAI) capabilities to power enterprise‑wide productivity and innovation. New bring your own (BYO) GenAI model offers greater flexibility and choice to customers’ AI‑driven transformation journeys.