The Wire (Page 103)

SAN FRANCISCO--( BUSINESS WIRE)-- Gorgias, the leading customer experience (CX) platform trusted by more than 15,000 ecommerce brands, announced $29 million in Series C-2 funding from existing investors. The new funding was led by SaaStr and Alven, with participation from Horsley Bridge, Amplify, Shopify, Sapphire, CRV and Transpose Platform.

The leading insurtech aims to uplevel its customer service experience with the integration of the generative AI-powered tool into its platforms CHICAGO, May 15, 2024 /PRNewswire/ -- Clearcover, a next-generation car insurance company, announces the launch of a customer-facing generative AI solution in partnership with Ada, the AI-native customer service automation company. Ada's 'AI Agent'* for customer service automation, complements and streamlines the workflow for Clearcover's Customer Advocates.

Accomplished Enterprise and AI Marketing Leader to Help Gong Accelerate Its Revenue Intelligence Category Leadership SAN FRANCISCO, May 15, 2024 /PRNewswire/ -- Gong, the Revenue Intelligence leader, today announced that Emily He has joined the company as Chief Marketing Officer. Ms.

Industry veteran appointed to lead product strategy, development, and execution as company accelerates innovation SAN FRANCISCO, May 15, 2024 /PRNewswire/ -- Typeform, the intuitive form builder and conversational data platform, announced the promotion of Aleks Bass to the position of Chief Product Officer, highlighting her pivotal role in building customer-centric solutions and designing the company's product vision. Reporting directly to Chief Executive Officer Joaquim Lechà, Bass oversees Typeform's product strategy, development, and execution to meet the needs of the company's expanding customer base consisting of more than 150,000 businesses around the world. "With deep expertise in our space and a nuanced understanding of both B2B SaaS and DTC self-serve products, Aleks brings an informed perspective, as well as strategic vision and operational excellence," said Joaquim Lechà, CEO, Typeform. "Since joining the company, she has inspired our product roadmap with her unique approach that blends research and design, and that keeps customers at the core.

Frank Carlisi is the Director of Events at ExV Events. Sold out ExV event at Webster Hall, New York City.

Voxco appoints new CFO, CTO, and CMO to drive growth and innovation under CEO Daniel Graff-Radford, enhancing market presence and technology leadership. MONTREAL, QUEBEC, CANADA, May 15, 2024 / EINPresswire.com / -- Voxco, a global frontrunner in omnichannel survey and insights software, continues its journey towards innovation and expansion with the appointment of three key executives to its leadership team.

Transforming Alternative Data Into Valuable Assets Through Innovative Collaboration BROOKLYN, USA / LONDON, UK, May 15, 2024 / EINPresswire.com / -- Neudata, the premier source for global data intelligence, and AltHub – a leading data refinement platform specializing in transforming data into actionable insights for investors and corporate users – are pleased to announce their strategic partnership. The two companies will provide a suite of solutions for data owners/providers to use when curating and selling their products to the financial markets sector, including support for their go-to-market strategies, as well as tools to enhance the value and presentation of their firms’ data.

New addition to the Pendo One platform leverages AI to accelerate user research, discovery and launch RALEIGH, N.C., May 14, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster. Pendo Listen centralizes customer feedback from disparate sources, applies AI to extract patterns and insights from the feedback, and enables product teams to set product strategy and communicate their plans back to customers.

Coveo for Genesys Cloud is Now Available on Genesys AppFoundry ® MONTREAL and LONDON and SAN FRANCISCO, May 14, 2024 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), the leading enterprise AI platform that brings AI search and GenAI to every point-of-experience, enabling remarkable personalized digital experiences that drive business outcomes, today announced Coveo for Genesys Cloud is now available on the Genesys AppFoundry ®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Together, Coveo and Genesys ®, a global cloud leader in AI-powered experience orchestration, will deliver superior customer and employee experiences through a native integration that empowers contact center agents with relevant insights and generative answers using Coveo for Genesys Cloud.

Bombora Former AmEx VP, Cision CMO brings a history of building profitable, scalable strategies that accelerate revenue As interest in our B2B intent data continues to grow, Putney is just the right person to get the word out to new prospects.” — Bombora CEO Mark Connon NEW YORK, NY, UNITED STATES, May 14, 2024 / EINPresswire.com / -- Bombora, the leading provider of intent-based B2B marketing data solutions, today announced that it has hired marketing innovator Putney Cloos as its new Chief Marketing Officer. Bringing 20 years of experience leading across all marketing disciplines, Cloos will lead Bombora’s marketing initiatives into a new era of growth and engagement.