The Wire (Page 106)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
Constructor's AI Shopping Assistant Named Best New Ecommerce Solution in 2024 American Business Awards®
Apr 29, 2024
Judges call Constructor's generative AI-based conversational product discovery tool "a much-needed solution in the ecommerce world to increase revenue and conversions" SAN FRANCISCO, April 29, 2024 /PRNewswire/ -- Constructor, the leading AI-powered product discovery and search platform for enterprise ecommerce companies, today announced it is a winner in the 2024 American Business Awards ®. Constructor's AI Shopping Assistant (ASA), a generative AI-powered conversational product discovery tool, earned a gold Stevie® Award — the highest-level honor — in the "New Product: Electronic Commerce Solution" category.
Press Release
Digital Experience
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops
Apr 29, 2024
DALLAS, April 29, 2024 /PRNewswire/ -- Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is thrilled to announce the release of version 8.3 of the Talkdiscovery platform. Talkdiscovery 8.3 revolutionizes the way businesses understand and engage with their customers, providing a comprehensive suite of tools designed to drive growth, enhance customer satisfaction, and streamline operations.
Press Release
Customer Experience
Creatio Announces Partnership With Synolia, CRM Expert for Over 20 Years
Apr 29, 2024
This new partnership will reinforce Synolia's ability to offer its customers a leading no-code platform to automate workflows and CRM BOSTON, USA, April 29, 2024 / EINPresswire.com / -- Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, today announced its partnership with Synolia. With six offices worldwide, Synolia is unlocking its clients’ growth potential with comprehensive and innovative digital platforms like Creatio.
Press Release
Digital Marketing
Comintelli Introduces New Professional Services for Competitive Intelligence
Apr 29, 2024
Our new professional services program, combined with the expertise of our team, enables our customers to focus on what matters most – driving business efficiency through actionable insights” — Christian Bjersér STOCKHOLM, SWEDEN, April 29, 2024 / EINPresswire.com / -- Comintelli, a leading provider of SaaS platforms for Competitive & Market Intelligence, today announced the launch of a comprehensive suite of Professional Services Packages. These services bridge the gap between strategy and execution, offering tailored support that empowers customers to maximize the value of their Competitive Intelligence (CI) initiatives. “The need for complete CI capabilities is increasing,” says Christian Bjersér, Senior Vice President, Customer Success at Comintelli. “Businesses are recognizing the immense value of actionable insights and are seeking expert guidance to optimize their CI efforts.” Delivered in collaboration with Comintelli Certified Partners, Comintelli's Professional Services address the most critical needs of CI teams across three key areas: Consulting, Analysis, and Education. 1.
Press Release
Digital Marketing
Club Modena Launches Revolutionary B2B Website Visitor Identification Service
Apr 26, 2024
Shockingly Effective Technology Identifies Anonymous B2B Website Visitors AUSTRALIA, April 26, 2024 / EINPresswire.com / -- Club Modena, a leading technology company, has announced the launch of their new service which identifies anonymous businesses who visit your website, sources contact details of key decision makers, and instantly notifies you. This innovative service is set to revolutionize the way businesses track and engage with potential clients.
Press Release
Customer Experience
Squaretalk Partners Up With Firmao for More Successful Customer Interactions
Apr 26, 2024
Squaretalk integrates Firmao to help businesses optimize communication and strengthen client relationships. This partnership will allow us to provide a better, more comprehensive solution that enhances our clients’ communication, personalizes their customer interactions and boosts overall proficiency,” — Elie Rubin, CEO of Squaretalk JERUSALEM, ISRAEL, April 26, 2024 / EINPresswire.com / -- Squaretalk, a global provider of turnkey CCaaS software, is proud to share a strategic partnership with Firmao, an online CRM (Customer relationship management) with a module structure that adapts to customer support and sales departments’ needs.
Press Release
Digital Experience
WordPress VIP Paves the Way to Composable Experiences
Apr 25, 2024
New API Mesh and platform enhancements enable businesses to create differentiated experiences faster and at lower cost SAN FRANCISCO, April 25, 2024 /PRNewswire/ -- WordPress VIP (WPVIP), the leading provider of enterprise WordPress and part of Automattic's suite of innovative brands, today announced its new VIP API Mesh, Powered by TakeShape. In an increasingly crowded market, businesses are challenged to create differentiated experiences.
Press Release
Web CMS
Kontent.ai Introduces Mission Control and a New Brand Identity, Leading a New Era of Content Management
Apr 25, 2024
As content becomes a greater strategic business asset, Kontent.ai’s product innovation and bold new brand identity speak to how we see the future of modern content management. NEW YORK and BRNO, Czech Republic--April 24, 2024--In a digital first world, content is a strategic asset.
Press Release
Digital Workplace
Churnkey Raises $1.5m in Growth Equity to Further Accelerate Its Retention Automation Platform for High-Volume Subscription Companies
Apr 25, 2024
CHARLESTON, S.C., April 25, 2024 /PRNewswire/ -- Churnkey, the leading provider of subscription retention automation software, raised $1.5 million from Charlotte, NC -based CreativeCo, to accelerate its growth. The Churnkey platform provides a wide range of retention products, including personalized cancellation flows, failed payment recovery, precision credit card retries, and host of customer-centric subscription optimizations.
Press Release
Customer Experience
rule5 AI Launches Advanced Configurable Monitoring Platform, rule5 Signals Platform 3.0
Apr 25, 2024
rule5 Signals Platform The rule5 Signals Platform (RSP) revolutionizes how information is transformed into actionable signals and insights using generative AI.” — Ramana Mulpury, Co-founder & CTO, rule5 AI SANTA CLARA, CALIFORNIA, UNITED STATES, April 25, 2024 / EINPresswire.com / -- rule5, a pioneer in generative AI, announced rule5 Signals Platform 3.0, a native Gen AI platform first of its kind configurable platform for organizations to discover revenue opportunities, mitigate risk, safeguard their brand among other critical functions. The first product utilizing this platform, Signal IQ for GTM, specifically targets identifying revenue opportunities for your business.