The Wire (Page 109)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Frank Carlisi And ExV Events Set To Redefine Global Events Landscape
May 15, 2024
Frank Carlisi is the Director of Events at ExV Events. Sold out ExV event at Webster Hall, New York City.
Press Release
Digital Marketing
Voxco Welcomes New Executive Trio to Spearhead Next Phase of Growth
May 15, 2024
Voxco appoints new CFO, CTO, and CMO to drive growth and innovation under CEO Daniel Graff-Radford, enhancing market presence and technology leadership. MONTREAL, QUEBEC, CANADA, May 15, 2024 / EINPresswire.com / -- Voxco, a global frontrunner in omnichannel survey and insights software, continues its journey towards innovation and expansion with the appointment of three key executives to its leadership team.
Press Release
Digital Marketing
Neudata, AltHub Announce Partnership for Data Seller Solutions
May 15, 2024
Transforming Alternative Data Into Valuable Assets Through Innovative Collaboration BROOKLYN, USA / LONDON, UK, May 15, 2024 / EINPresswire.com / -- Neudata, the premier source for global data intelligence, and AltHub – a leading data refinement platform specializing in transforming data into actionable insights for investors and corporate users – are pleased to announce their strategic partnership. The two companies will provide a suite of solutions for data owners/providers to use when curating and selling their products to the financial markets sector, including support for their go-to-market strategies, as well as tools to enhance the value and presentation of their firms’ data.
Press Release
Customer Experience
Pendo Introduces Pendo Listen, a New AI Product To Help Product Teams Take Action on Customer Feedback and Deliver Returns on R&D Investments
May 14, 2024
New addition to the Pendo One platform leverages AI to accelerate user research, discovery and launch RALEIGH, N.C., May 14, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster. Pendo Listen centralizes customer feedback from disparate sources, applies AI to extract patterns and insights from the feedback, and enables product teams to set product strategy and communicate their plans back to customers.
Press Release
Contact Center
Coveo Announces New Partnership With Genesys to Empower Contact Center Agents With AI Search, Recommendations and Generative Answering
May 14, 2024
Coveo for Genesys Cloud is Now Available on Genesys AppFoundry ® MONTREAL and LONDON and SAN FRANCISCO, May 14, 2024 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), the leading enterprise AI platform that brings AI search and GenAI to every point-of-experience, enabling remarkable personalized digital experiences that drive business outcomes, today announced Coveo for Genesys Cloud is now available on the Genesys AppFoundry ®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Together, Coveo and Genesys ®, a global cloud leader in AI-powered experience orchestration, will deliver superior customer and employee experiences through a native integration that empowers contact center agents with relevant insights and generative answers using Coveo for Genesys Cloud.
Press Release
Digital Marketing
Bombora Taps B2B Marketing Expert Putney Cloos as CMO to Spearhead Growth Strategies
May 14, 2024
Bombora Former AmEx VP, Cision CMO brings a history of building profitable, scalable strategies that accelerate revenue As interest in our B2B intent data continues to grow, Putney is just the right person to get the word out to new prospects.” — Bombora CEO Mark Connon NEW YORK, NY, UNITED STATES, May 14, 2024 / EINPresswire.com / -- Bombora, the leading provider of intent-based B2B marketing data solutions, today announced that it has hired marketing innovator Putney Cloos as its new Chief Marketing Officer. Bringing 20 years of experience leading across all marketing disciplines, Cloos will lead Bombora’s marketing initiatives into a new era of growth and engagement.
Press Release
Digital Marketing
Deloitte Digital Introduces CreativEdge: A Generative AI-powered, Omnichannel, Content Creation Marketing Tool
May 14, 2024
Tool empowers brands with customizable, user-friendly, and data-informed content creation at the speed of creativity NEW YORK, May 14, 2024 /PRNewswire/ -- Key takeaways Deloitte Digital is launching CreativEdge, a production ready Generative AI solution for customized, on-brand content creation. CreativEdge delivers consistent, cross-media marketing and sales campaigns including digital display, email, social media and video storyboards with the push of a button.
Press Release
Digital Experience
Optimizely Reaches $400M ARR Milestone as Demand for Marketing Operation System Surges
May 14, 2024
By extending its market-leading CMS with best-in-class testing, personalization and AI-accelerated workflows, Optimizely quadrupled its revenue in four years NEW YORK, May 14, 2024 /PRNewswire/ -- Optimizely, the leading digital experience platform (DXP) provider, announced today that it has surpassed $400 million in annual recurring revenue (ARR) after experiencing four consecutive quarters of double-digit growth. Originally known as Episerver, a leading CMS platform company that launched in 1994, Optimizely's composable solutions are trusted by thousands of companies globally, all with the mission of making marketers' lives better.
Press Release
Contact Center
Finvi Announces Partnership With TCN as Preferred Partner for Contact Center Services
May 14, 2024
BURLINGTON, Mass., May 14, 2024 /PRNewswire/ -- Finvi, the leading provider of enterprise solutions that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM) industry and healthcare markets, today announced a new partnership with TCN, a leading provider of omnichannel contact center solutions, and Finvi's preferred provider of contact center software, communications platform and associated software products. TCN and Finvi have established this partnership to deliver integrated Contact Center as a Service (CCaaS) across its client base.
Press Release
Digital Marketing
QorusDocs' New AI-Powered Solution, QPilot, Transforms RFP and Proposal Development
May 14, 2024
Specialized, private and secure AI features return immediate ROI to professional services firms BELLEVUE, Wash., May 14, 2024 /PRNewswire/ -- QorusDocs, an AI-powered proposal management software provider, today announced QorusDocs' QPilot, a new secure and private AI service that exponentially simplifies the task of crafting pitches, proposals and RFP responses for professional services firms. Core Features Ensure Security, Privacy and Immediate ROI QorusDocs' QPilot AI service, built on the Microsoft Azure OpenAI Service, offers unparalleled security and privacy for firm's private content libraries, past RFPs, proposals and internal content.