Press Release
Customer Experience
Twilio Preferred Partner Zing Secures Additional £1.25m Funding to Support US Expansion
May 01, 2024
LONDON, May 1, 2024 /PRNewswire/ -- Zing, one of the most prolific Twilio consulting partners, has raised an additional £1.25 million from existing shareholders Maven Capital Partners to support its expansion in the United States (US). Headquartered in the United Kingdom (UK), Zing builds exclusively on the Twilio technology stack, helping organizations around the world deliver amazing customer experiences.
Press Release
Customer Experience
project44 Appoints Amir Siddiqi as Chief Customer Officer
Apr 30, 2024
The customer success veteran brings experience from previous companies like Alteryx, VMWare, Docker, and Cloudera CHICAGO, April 30, 2024 /PRNewswire/ -- project44, the leading High-Velocity Supply Chain Platform, announced that Amir Siddiqi has joined the leadership team as Chief Customer Officer. Siddiqi brings extensive experience guiding teams across sales, consulting, big data, and cloud services to project44 to enhance its customer success programs. "At project44 we are obsessed with serving our customers, figuring out what they need, and how we can help them better understand and optimize operations to achieve a High-Velocity Supply Chain," said Vivek Kundra, President and Chief Operating Officer at project44. "Amir brings his experience to further elevate our customer experience and drive our company towards even greater success.
Press Release
Ecommerce
Invent Analytics Raises $17M to Help Retailers Maximize Profits With Supply Chain AI and Expand Platform Footprint
Apr 30, 2024
PHILADELPHIA, April 30, 2024 /PRNewswire/ -- Invent Analytics, an award-winning global retail planning solutions provider, announced today that it has secured $17 million in Series B funding. The investment round is led by LFX Venture Partners, in partnership with existing investors European Bank for Reconstruction and Development (EBRD) and Collective Spark.
Press Release
Customer Experience
Breville Levels up CX With Algolia’s AI-Search Solution
Apr 30, 2024
SAN FRANCISCO--( BUSINESS WIRE)-- Algolia, the world’s only end-to-end AI Search platform, today announced a successful implementation by Breville, an iconic kitchen appliances brand. By adding Algolia’s AI Search, Breville significantly elevated online engagement and personalization for their 15 million worldwide online visitors.
Press Release
Customer Experience
Partnership With a Purpose: VertexOne Publicly Launches New Partner+ Program
Apr 30, 2024
The program, which has been in the works for nearly a year, brings best-in-class solutions into a single, customer-centric ecosystem It’s first and foremost about bringing the best solutions together to address our clients’ and markets’ needs. But it’s also about defining who we are, why we partner & the standards we want to uphold” — Ed Solar, VertexOne’s Chief Growth Officer FORT WORTH, TEXAS, UNITED STATES, April 30, 2024 / EINPresswire.com / -- VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is excited to publicly unveil its new Partner+ Program, a curated, collaborative partner program that brings together best-in-class partners and solutions into a single, dynamic partner ecosystem designed to drive transformative change for the customer experience in the energy and utility industry.
Press Release
Digital Marketing
COSMarketing Agency Utilizes Press Releases to Boost Traffic Online to Small Businesses in Florida
Apr 30, 2024
Press Release Backlinks for SEO Press Release Marketing Agency Press Release for Search Marketing Press Release Agency Georgia SEO Marketing Agency Atlanta COSMarketing Agency is taking an innovative approach to drive traffic and visibility for small businesses in Florida. With dozens of partners in their press release community, COSMarketing Agency ensures that businesses get maximum exposure and reach a wide range of audiences across multiple outlets.” — Katrina Tecxidor ATLANTA, GEORGIA, UNITED STATES, April 30, 2024 / EINPresswire.com / -- FOR IMMEDIATE RELEASE COSMarketing Agency Utilizes Press Releases to Boost Traffic Online to Small Businesses in Florida COSMarketing Agency, a leading marketing firm specializing in online and digital marketing strategies, is taking an innovative approach to drive traffic and visibility for small businesses in Florida.
Press Release
Digital Marketing
BrandGuard Launches Freemium Brand Governance Platform for Marketers
Apr 30, 2024
NEW YORK, April 30, 2024 /PRNewswire/ -- BrandGuard, the leading provider of brand governance solutions, today announced the launch of its new freemium offering designed to help marketers easily create, share and enforce brand guidelines across their organizations. The new offering provides free access to BrandGuard's core brand governance tools, including the BrandGuide Builder, BrandGuard scoring engine and BrandGPT conversational interface. "Maintaining brand consistency is an ongoing challenge for marketers, who are creating more content than ever before across a proliferating number of channels," said Rob May, CEO of BrandGuard. "Our new self-serve platform equips marketing teams with powerful AI-driven capabilities for defining their brand identity, assessing creative assets for compliance, and making brand guidelines instantly accessible – all for free." The BrandGuard freemium offering includes the following key features: BrandGuide Builder: A user-friendly, step-by-step process that helps capture essential elements of a brand identity and transforms them into a modern style guide.
Press Release
Customer Experience
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps
Apr 30, 2024
AI-powered CX toolkit empowers B2C enterprises to unify systems, streamline processes and deliver exceptional customer experiences PALO ALTO, Calif., April 30, 2024 /PRNewswire/ -- Zingtree, a leading AI-powered customer experience (CX) automation platform, today announced the launch of its AI CX toolkit: CX Answers and CX Actions. Designed to help B2C enterprises unify their disconnected systems, processes, and workflows, these new tools will help businesses automate nearly every customer interaction, making each one fast, efficient, and more satisfying for customers and agents alike. "Despite heavy investments in AI-enabled CRMs, chatbots and contact centers, we continue to see a lack of effective automation in today's complex customer service environments, ultimately leading to frustrated agents and customers," said Juan Jaysingh, chief executive officer and board member of Zingtree. "We developed CX Answers and CX Actions to empower businesses to overcome these obstacles through the power of AI and automation.
Press Release
Digital Marketing
TapClicks and Composer Partner to Deliver AI Marketing Content Generation
Apr 30, 2024
SAN JOSE, CA, UNITED STATES, April 30, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, today announced a synergistic sales and marketing partnership with Composer, leveraging the power of AI (artificial intelligence) to deliver significant advertising efficiencies using AI for content creation. Every business struggles with writing engaging content, a cornerstone of brand success.
Press Release
Ecommerce
TradeCentric Announces Updates to TradeCentric for Salesforce B2B Commerce Lightning on Salesforce AppExchange
Apr 30, 2024
TradeCentric's customers can now benefit from an enhanced connector that elevates the integration experience and redefines B2B eCommerce excellence CHARLOTTESVILLE, Va., April 30, 2024 /PRNewswire/ -- TradeCentric today announced it has updated TradeCentric for Salesforce B2B Commerce Lightning on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts. These updates, which will enable Salesforce Commerce Cloud users to easily connect with B2B buyers on any leading procurement solution or ERP system to drive eCommerce sales, now supports Level 2 PunchOut, edit cart, active order protection and enhanced data.