The Wire (Page 112)

New AI capabilities in Oracle Cloud CX help marketers, sellers, and service agents, improve customer satisfaction, increase productivity, and accelerate deal cycles MEXICO CITY, April 25, 2024 /PRNewswire/ -- Oracle CloudWorld - Oracle today announced new artificial intelligence (AI) capabilities within Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers, and service agents accelerate deal cycles. The new AI capabilities will help organizations generate more sales faster by automating time-consuming tasks and enabling front office professionals to more precisely target, engage, and serve buyers. "AI is continuously proving its ability to enhance user experiences and we are only beginning to see what this technology can do for customer service, sales, and marketing," said Katrina Gosek, vice president of product strategy, Oracle Cloud CX. "The new AI capabilities embedded within Oracle Cloud CX will enable organizations to enhance customer satisfaction and drive more sales by automating processes that enable marketing, sales, and service professionals to spend their quality time on more meaningful tasks while the technology is helping to engage and serve buyers in a more precise manner." Built on Oracle Cloud Infrastructure (OCI) and leveraging its leading AI services, Oracle supports over 50 generative AI use cases that are embedded within Oracle Fusion Cloud Applications Suite and designed to respect customers' enterprise data, privacy, and security.

MONTREAL and LONDON and SAN FRANCISCO, April 25, 2024 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), the leading provider of AI platforms that brings AI Search and GenAI to every point-of-experience across the enterprise, enabling remarkable personalized digital experiences that drive business outcomes, today announced that it has joined the MACH Alliance, the group of independent tech companies dedicated to advocating for open, best-of-breed technology ecosystems. Its inclusion in the MACH Alliance recognizes Coveo’s strength in composable AI technology, meeting the MACH standard of modern technology: microservices based, API-first, cloud-native SaaS, and headless.

Bayside Corporation (OTCMKTS:BYSD) FT. LAUDERDALE, FLORIDA, USA, April 25, 2024 / EINPresswire.com / -- Bayside Corporation (OTC: BYSD), a leader in digital technologies, today announced a minority investment in GoBigMouth LLC, a move aimed at bolstering its portfolio in digital marketing.

Fresh Proposals - Sales Tools for Efficient Proposal Process New Features Empower Teams to Close Deals Faster and Secure Repeat Business Streamlining approvals, automating renewals, Fresh Proposals empowers sales teams to close deals faster, focus on building customer relationships, and ultimately drive significant revenue growth.” — Sandeep B NEW YORK CITY, NEW YORK, UNITED STATES, April 25, 2024 / EINPresswire.com / -- Fresh Proposals, a leading provider of proposal software solutions, today announced the launch of two powerful features designed to significantly improve sales efficiency and boost revenue. These features streamline the internal proposal review and approval process while automating document renewal, empowering sales teams to close deals faster and secure repeat business.

We’re showcasing the new Service Hub and Content Hub, major updates to Commerce Hub, new HubSpot AI features, and 100+ product updates to power SMB reinvention From economic downturns to the rise of new social channels, businesses have to pivot with the times, all the time. But the AI era is different.

Nooks customers today see a 2-3x boost in sales pipeline from calls and Nooks claims it will make the sales reps of tomorrow 10x as productive. Its 4x revenue growth in 2023 indicates strong demand from sales teams.

Spatial computing startup from former Magic Leap designers to enable the creation of high-fidelity, contextual experiences on AR devices like Apple Vision Pro Trace is an ideal tool empowering our sales team to effectively present complex products or simply to ‘wow’ our customer in our flagship stores.” — Elmar Schrage, Head of Business XR Development at Deutsche Telekom COLUMBUS, OHIO, UNITED STATES, April 24, 2024 / EINPresswire.com / -- Trace, a platform that powers creators to build location-based AR spaces with ease, emerged from stealth today with the $2 million closing of an oversubscribed round led by Rev1 Ventures and Impellent Ventures. In addition to the co-leads, participants in the round include Everywhere Ventures, Ohio Innovation Fund, Portland Seed Fund, Allied Venture Partners, Service Provider Capital, Astir Ventures, Move VC, and Phoenix Venture Fund.

Porch Group Media By leveraging the capabilities of the Snowflake Data Cloud, we're able to provide our clients with access to high-quality consumer data, enabling them to optimize their marketing efforts.” — Michelle Taves, GM of Porch Group Media TAMPA, FL, UNITED STATES, April 24, 2024 / EINPresswire.com / -- Porch Group Media, a leading provider of audience and marketing solutions, announced the launch of its consumer insight data on Snowflake Marketplace. This new integration will provide marketers with access to a broad collection of unique audiences and attributes.

xNPS will help evaluagentCX users better understand their customers' true experience. evaluagent invites product testers for incoming feature, xNPS (Expected Net Promoter Score) We’re excited about the potential of this feature and how NPS can be connected to other insights within the platform, ultimately elevating our clients’ understanding of their customer experience.” — Nadine Edmondson, Director of Product Marketing and GTM, evaluagent MIDDLESBOROUGH, UNITED KINGDOM, April 24, 2024 / EINPresswire.com / -- evaluagent, a global leader in contact center quality assurance and performance improvement software, is pleased to announce a leading-edge new feature coming to its award-winning platform evaluagentCX. xNPS (Expected Net Promoter Score) has been designed to replace post-contact surveys with a generative AI-based result from every interaction. Requiring no historical data to get up and running, xNPS sets out to help contact centers achieve deeper, more accurate insights – waving goodbye to an average response rate of 3% and instead, generating a score from 100% of interactions.

TikTok Captions Instagram Captions New CoSchedule tools help content creators write powerful captions for TikTok, Instagram, YouTube, and more. We're excited to introduce our new caption generators and analyzers, enabling marketers to use AI to create captivating captions that drive real results.” — Garrett Moon, CEO of CoSchedule BISMARCK, ND, USA, April 24, 2024 / EINPresswire.com / -- CoSchedule, the leading provider of marketing calendar software for content, social, and beyond, is excited to announce the expansion of its social media toolkit with the addition of AI-powered social media caption generators and analyzers.