The Wire (Page 113)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
eAskme Launches Word Counter Tool for Bloggers, Marketers, and Writers
Apr 16, 2024
eAskme Launches Word Counter Tool for Bloggers, Marketers, and Writers. Check number or words, keywords, sentences, paragraphs, and reading time.
Press Release
Digital Marketing
MetaRouter Joins Braze Alloys Partner Program to Maximize the Impact of Marketing Automation and Customer Engagement
Apr 15, 2024
DENVER, April 15, 2024 /PRNewswire/ -- MetaRouter, the industry trailblazer in server-side integrations and data management, today announced that it has joined the Braze Alloys program as an official technology partner. By joining Braze Alloys, MetaRouter becomes part of a curated ecosystem of best-in-breed technology and solutions partners to help integrate, customize, and amplify customer engagement capabilities.
Press Release
Digital Marketing
Introducing Silverstone Technologies' Custom Services Designed for B2C Companies
Apr 15, 2024
SST Logo Silverstone Technologies offers custom services for B2C companies, providing tailored solutions in SEO, PPC advertising, social media marketing, and more. In today's B2C market, businesses must have strategies that connect with customers and get results, Silverstone helps businesses tackle challenges and reach their marketing goals confidently.” — Founder & CEO, Adil Farooq.
Press Release
Customer Experience
Varyence: Leveraging AI to Power Personalized Customer Experiences for Businesses
Apr 15, 2024
AI-driven predictive analytics for automating customer service NEW YORK, USA, April 14, 2024 / EINPresswire.com / -- Varyence helps organizations identify and solve real-world business problems using the latest AI and business automation technologies. Organizations are seeking ways to scale customer service, enhance their customers’ experiences, and differentiate themselves in the market through increased customer satisfaction.
Press Release
Digital Experience
News AI Startup Zette Exceeds Crowdfunding Goal, Closing Round on April 26
Apr 12, 2024
Zette exceeds crowdfunding goal on Wefunder Zette breezes past Wefunder crowdfunding target, signaling growing demand for easy access to paywalled news. SAN FRANCISCO, CA, USA, April 10, 2024 / EINPresswire.com / -- Zette —founded by Harvard graduate and former Twitter product manager Yehong Zhu—has surpassed $750,000 raised, exceeding its initial target on Wefunder.
Press Release
Customer Experience
Drip Drop Distro Unveils New Website: Elevating the Online Shopping Experience for Wholesale Buyers
Apr 12, 2024
The new and improved site features a variety of unique features and functionalities for added convenience and to better address customer needs BOISE, Idaho, April 12, 2024 /PRNewswire/ -- Drip Drop Distro, a leading wholesale and distribution company in the counterculture space, recently launched a revamped website, setting a new standard for convenience, accessibility and innovation in the industry. DripDropDistro.com now boasts an updated, modern look, enhanced navigation and an effortless shopping journey for customers seeking premium brands at competitive prices.
Press Release
Customer Experience
Dovetail Launches Channels, Redefining How Product Teams Leverage Customer Insights
Apr 11, 2024
The new solution will help companies build products people love and actually need by understanding and meeting their requirements SAN FRANCISCO and SYDNEY, April 11, 2024 /PRNewswire/ -- Dovetail, the leading customer insights hub, today launched Channels, a new solution for continuous product discovery that takes large volumes of customer feedback and uncovers patterns in real time. Dovetail's latest offering, Channels, is a new way for product teams to transform large amounts of user feedback into powerful insights.
Press Release
Contact Center
Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centers
Apr 11, 2024
Scorebuddy QA Automate and scale customer support with GenAI 5x faster than GPT-4 DUBLIN, IRELAND, April 11, 2024 / EINPresswire.com / -- Scorebuddy, the market-leading contact center quality assurance (QA) platform, today announced a strategic partnership with Moveo.AI, a groundbreaking provider of next-gen conversational AI interfaces.
Press Release
Customer Experience
Khoros Unveils a Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care
Apr 11, 2024
Enterprise software provider attacks a $1.3T customer service dilemma Khoros Customer Care Cloud combines generative AI with a treasure trove of data, world-class automation, and digital engagement tools to create the perfect support experience. An experience that can be built instantly, learning constantly, and helping perpetually.
Press Release
Customer Experience
Etech Set to Unveil Groundbreaking Customer Experience Strategies at Call Center Campus 2024
Apr 11, 2024
Matt Rocco - President & CEO Etech Global Services NACOGDOCHES, TEXAS, USA, April 11, 2024 / EINPresswire.com / -- Etech Global Services, a revered global provider of omnichannel customer engagement solutions, has announced its premier participation in the annual Call Center Campus conference, held May 1-3 in Austin, Texas. The company's highly anticipated keynote session, " Enhancing Contact Center Quality with Speech-to-Text Analytics," will unveil a visionary approach to leveraging the combined power of artificial intelligence (AI) and human expertise to extract unparalleled value from customer interactions.