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First quarter revenue grew 20% year-over-year, 19% adjusting for constant currency Improved business efficiency with $40.6 million in net cash provided by operating activities and $38.7 million of free cash flow in the quarter San Mateo, Calif May 01, 2024 Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2024 “Freshworks delivered 20% revenue growth with improving profitability and a strong free cash flow margin in Q1,” said Girish Mathrubootham, CEO and Founder of Freshworks. “I’m particularly proud of the progress we’ve made in AI innovation across our products, and its tangible impact on our customers. We remain more focused than ever on product innovation, bringing more large customers onto our platform, and expanding adoption of products across our portfolio.” First Quarter 2024 Financial Summary Results • Revenue: Total revenue was $165.1 million, representing growth of 20% compared to the first quarter of 2023, and 19% adjusting for constant currency. • GAAP (Loss) from Operations: GAAP (loss) from operations was $(32.2) million, compared to $(48.1) million in the first quarter of 2023. • Non-GAAP Income (Loss) from Operations: Non-GAAP income from operations was $21.8 million, compared to $3.9 million in the first quarter of 2023. • GAAP Net (Loss) Per Share: GAAP basic and diluted net (loss) per share was $(0.08) based on 297.9 million weighted-average shares outstanding, compared to $(0.15) based on 290.1 million weighted-average shares outstanding in the first quarter of 2023. • Non-GAAP Net Income Per Share: Non-GAAP diluted net income per share was $0.10 based on 304.5 million weighted-average shares outstanding, compared to $0.03 based on 294.5 million weighted-average shares outstanding in the first quarter of 2023. • Net Cash Provided by Operating Activities: Net cash provided by operating activities was $40.6 million, compared to $11.5 million in the first quarter of 2023. • Free Cash Flow: Free cash flow was $38.7 million, compared to $9.1 million in the first quarter of 2023. • Cash, Cash Equivalents and Marketable Securities: Cash, cash equivalents, and marketable securities were $1.21 billion as of March 31, 2024 A description of non-GAAP financial measures is contained in the section titled “Explanation of Non-GAAP Financial Measures” below and a reconciliation of GAAP to non-GAAP financial measures is contained in the tables below.

NxtGen Marketing Logo NxtGen Marketing empowers Toronto businesses with top-tier, affordable web design solutions to enhance their online presence. Our goal is to make high-quality web design accessible to everyone, from small startups to established enterprises.” — Ikram Nagdawala TORONTO, ON, CANADA, May 2, 2024 / EINPresswire.com / -- NxtGen Marketing, a leader in digital marketing solutions, today announced the launch of its specialized web design services tailored for Toronto-based businesses.

AVENTURA, FL, UNITED STATES, May 2, 2024 / EINPresswire.com / -- E3 Ecommerce USA, a leading provider of ecommerce solutions, is pleased to announce the launch of their comprehensive ecommerce fulfillment services. The company's new offerings are designed to streamline the order fulfillment process for online businesses, enabling them to scale efficiently and provide exceptional customer experiences.

Monsido platform now supports WCAG 2.2 digital accessibility guidelines BOSTON, May 1, 2024 – Acquia, the leader in open digital experience software, today announced that its Monsido web optimization platform offers support for WCAG 2.2, the latest web content accessibility guidelines recommended by the World Wide Web Consortium (W3C). Using the Accessibility Module in Monsido, customers can automatically scan their websites, obtain an accessibility score, and receive actionable recommendations to help ensure the accessibility of their digital content for individuals with disabilities. “WCAG 2.2 stands as the globally recognized benchmark for digital accessibility, and marks a pivotal step toward a more accessible and inclusive digital world,” said Jennifer Griffin Smith, Chief Market Officer at Acquia. “Keeping pace with the latest guidelines as they emerge is a major challenge but a necessary one: 51% of consumers are willing to pay more to companies committed to digital accessibility and 41% are willing to pay up to 10% more 1.

Developed by seasoned advertising executives, and trained on thousands of award-winning ads, AdGPT aims to render expensive advertising professionals unnecessary for producing effective creatives TEL AVIV, Israel, May 1, 2024 /PRNewswire/ -- AdGPT, the world's first fully automated ad creative tool for SMBs, today announced its launch out of stealth. The platform enables SMBs to create high-finish ads, without any previous advertising experience, that are optimized for digital platforms, including Facebook, Instagram, X (Twitter), Google, Taboola and Outbrain.

Qualtrics AI, trained on the company's vast database of human sentiment, deepens connections to propel growth Qualtrics Assist enables everyone in an organization to ask questions, gain insight, and take action on feedback to improve every employee and customer interaction New conversational survey capabilities ask follow-up questions in real time, and AI-powered comment summaries reveal key insights to engage employees SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management (XM) category, today introduced new capabilities, generated by Qualtrics ® AI and trained on the world's largest database of human sentiment, that exponentially increase organizations' ability to understand and build connections with every customer, prospect and employee, especially the ones who rarely share direct feedback. Qualtrics AI learns from billions of data points – collected over years of category leadership – and scientifically validated methodology to provide fast, trusted, and accurate insights.

New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and Motorola Solutions According to Qualtrics research, companies have a staggering $3.7 trillion at risk this year from inadequate customer experiences SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management category, today unveiled new AI-powered innovations across XM for Customer Experience ™ empowering organizations to understand and build connections at scale, with every customer, and personalize the customer experience at speed and scale across every channel. These new solutions, powered by Qualtrics ® AI, create an empathetic, humanized experience by helping organizations understand the sentiment, satisfaction, effort, expectations and preferences for every customer.

New AI-powered strategic research solutions provide smarter, faster insights by summarizing the most relevant data in seconds to boost strategic decision-making and market responsiveness New solutions allow organizations to harness the power of 35 million panelists and streamlined research methods for precise, powerful market analysis SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management category, today unveiled new AI-powered capabilities within its Strategy & Research Suite ™ that provide organizations with valuable insights on market trends, unmet consumer needs and growth opportunities. New strategic research capabilities enable businesses to tap into 35 million unbiased panelists in seconds, easily conduct moderated interviews online, capture nuanced feedback from video recordings and bring together the millions of data points that make up all of the research and feedback across an organization in a single, searchable research management system.

LONDON, May 1, 2024 /PRNewswire/ -- Zing, one of the most prolific Twilio consulting partners, has raised an additional £1.25 million from existing shareholders Maven Capital Partners to support its expansion in the United States (US). Headquartered in the United Kingdom (UK), Zing builds exclusively on the Twilio technology stack, helping organizations around the world deliver amazing customer experiences.

The customer success veteran brings experience from previous companies like Alteryx, VMWare, Docker, and Cloudera CHICAGO, April 30, 2024 /PRNewswire/ -- project44, the leading High-Velocity Supply Chain Platform, announced that Amir Siddiqi has joined the leadership team as Chief Customer Officer. Siddiqi brings extensive experience guiding teams across sales, consulting, big data, and cloud services to project44 to enhance its customer success programs. "At project44 we are obsessed with serving our customers, figuring out what they need, and how we can help them better understand and optimize operations to achieve a High-Velocity Supply Chain," said Vivek Kundra, President and Chief Operating Officer at project44. "Amir brings his experience to further elevate our customer experience and drive our company towards even greater success.