The Wire (Page 116)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
DiGennaro Communications Launches Partnership With Marketing Veteran Jon Bond
Apr 17, 2024
DiGennaro Communications Partners with Marketing Veteran Jon Bond Bond will join forces with CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M®). New Marketing to Marketers (M2M ®) Offering Evolves Agency into Creative Brand Building and Strategic Consulting for Marketing Organizations NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- DiGennaro Communications (DGC), the leading independent B2B strategic communications agency serving the media, marketing, technology and entertainment sectors, today announced a partnership with marketing industry veteran Jon Bond, who joins forces with DGC Founder and CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M ®) to help CMOs, CROs, Founders, CEOs and company leaders build enterprise and personal brands in support of business growth.
Press Release
Customer Experience
Former Microsoft Exec to Join Qualtrics as President of AI Strategy
Apr 17, 2024
Pall will architect and lead an exciting new era of AI-powered experience management, transforming the way companies create better experiences for customers and employees PROVO, Utah & SEATTLE (April 17, 2024) — Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops powerful, generative, causal and predictive AI innovations powered by the world’s largest database of human sentiment.
Press Release
Customer Experience
Designhill Introduces Website Builder Service for Businesses of All Sizes
Apr 17, 2024
Designhill- Graphic design services Designhill, committed to helping businesses of all sizes, introduces website builder services to help them get online quickly and easily. WILMINGTON, DE, UNITED STATES, April 17, 2024 / EINPresswire.com / -- Designhill, a creative marketplace, announces website builder services for businesses of all sizes.
Press Release
Digital Marketing
DMi Partners Unveils Digital Asset Creation Product to Revolutionize Brand Marketing Efforts
Apr 16, 2024
PHILADELPHIA, April 15, 2024 (GLOBE NEWSWIRE) -- DMi Partners, the award-winning full-service performance marketing agency specializing in affiliate, email, paid search, and SEO, today announces the launch of its cutting-edge Digital Asset Creation (DAC) product. With DAC, DMi Partners aims to address the pressing need for streamlined and efficient digital asset creation in today's rapidly evolving marketing landscape.
Press Release
Customer Experience
OpenDialog Joins UiPath Marketplace as Advanced Technology Partner
Apr 16, 2024
OpenDialog logo By seamlessly integrating our advanced platform with UiPath, we are empowering businesses to execute work more efficiently and deliver exceptional customer experiences across multiple touchpoints.” — Dean Chapman, Chief Commercial Officer at OpenDialog LONDON, UNITED KINGDOM, April 16, 2024 / EINPresswire.com / -- OpenDialog, a trusted provider of enterprise-grade conversational AI solutions for regulated industries today announced a bi-directional integration with the UiPath Business Automation Platform that aims to revolutionize AI interactions for companies that operate in regulated industries. OpenDialog offers a conversational AI platform built from the ground up for businesses operating in heavily regulated sectors.
Press Release
Customer Experience
Corevist Introduces the Golden Bull Awards to Recognize Client Achievements in B2B Ecommerce
Apr 16, 2024
DURHAM, NORTH CAROLINA, USA, April 16, 2024 / EINPresswire.com / -- Corevist, the B2B ecommerce platform that powers customer-central digital channels, introduces the Golden Bull Awards, a new annual initiative to honor achievements in digital commerce. Winners will be announced May 3, 2024, highlighting the most innovative and impactful transformations.
Press Release
Digital Marketing
Ansira Launches Exclusive Integration Connecting Salesforce Marketing Cloud and Bloomreach Engagement
Apr 16, 2024
Ansira is the only systems integrator to offer this capability ST. LOUIS, April 16, 2024 /PRNewswire/ -- Ansira Partners, Inc. ("Ansira"), an independent global marketing services and solutions company with proprietary website, media, and channel platform technology, today announced its exclusive integration service that offers a seamless, near real-time transfer of customer, product, and anonymous user data between Salesforce Marketing Cloud and Bloomreach Engagement. "This integration represents a significant advancement for Salesforce and Bloomreach customers." "Ansira is proud to bridge the gap between two powerhouse marketing technology providers and ultimately help our clients achieve greater efficiency and effectiveness in their cross-channel communications," said Ansira SVP, Marketing Courtney Jane Acuff. "This integration represents a significant advancement for Salesforce and Bloomreach customers, and we are excited about the impact it will make for our shared clients moving forward." As a Bloomreach systems integrator and premier partner in their vendor ecosystem, Ansira's integration service processes bidirectional requests in near real time, ensuring that no email message goes unsent, and no engagement is lost in transmission.
Press Release
Digital Marketing
Pega Infinity ‘24 Helps Enterprises Harness Powerful GenAI Solutions to Achieve Self-Optimization
Apr 16, 2024
New capabilities enable businesses to leverage practical AI tools to achieve transformative outcomes CAMBRIDGE, Mass. – April 16, 2024 – Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced the general availability of Pega Infinity ’24.1 TM. This latest release of Pega’s portfolio of products showcases enterprise-grade AI and automation enhancements that empower organizations to optimize sales, service, marketing, and operations.
Press Release
Digital Experience
SmartOne.ai Gains New Leadership Edge With Eric Raza as President and COO
Apr 16, 2024
Eric Raza, President & COO at SmartOne.ai Together, we will redefine the promises of AI, starting with ensuring the integrity, safety, efficiency, and privacy of the data pipeline that powers the most transformative solutions.” — Eric Raza, President and COO MONTREAL, QC, CANADA, April 16, 2024 / EINPresswire.com / -- SmartOne.ai, a trailblazer in artificial intelligence (AI) and data solutions, is thrilled to announce the appointment of Eric Raza as its new President and Chief Operating Officer (COO). This strategic move comes on the heels of the company's recent establishment of its headquarters in Montreal, a global hub for AI innovation, and the addition of Nicholas Nadeau, P.
Press Release
Customer Experience
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service
Apr 16, 2024
Major Update Rebuilds Platform Around GenAI, Reduces Risk With Slate of Safety Features SANDNES, Norway, April 16, 2024 /PRNewswire/ -- boost.ai, a leading conversational AI (CAI) solution provider, today announced the launch of Generative Action, the latest in a series of innovations to advance their platform's Generative AI (GenAI) capability. Building on LLM-enriched functionality launched last year, Generative Action enables the use of GenAI-enabled virtual agents (VAs) with the safeguards necessary for operation in customer-facing, and highly-regulated environments.