The Wire (Page 121)

AI-powered Virtual Agents Create a Faster and Easier Customer Experience DANIA BEACH, Fla.--( BUSINESS WIRE)-- IntelePeer, a leading AI-powered Communications Automation Platform provider, has integrated with Microsoft Azure OpenAI Service to embed OpenAI GPT into the company’s Communications Automation Platform and Intelligent Virtual Assistant (IVA), SmartAgent™. With this integration, IntelePeer is delivering advanced solutions to fully automate customer interactions and improve operational efficiencies for businesses while creating a faster and easier customer experience. “Integrated with Microsoft Azure OpenAI Service, IntelePeer’s Communications Automation Platform is transforming customer service, fully automating more than 80 percent of voice and “Integrated with Microsoft Azure OpenAI Service, IntelePeer’s Communications Automation Platform is transforming customer service, fully automating more than 80 percent of voice and messaging customer interactions,” commented IntelePeer CEO, Frank Fawzi. "Through this collaboration, we aim to capitalize on the enhanced power of our platform embedded with Azure’s generative AI to entirely transform the customer experience by providing a personalized interaction in a human-like manner.

New 6dimensional Success Model ™ Offers a Range of Innovative Resources and Initiatives to Support Customers in Pursuit of Revenue Growth April 18, 2024 09:03 AM Eastern Daylight Time SAN FRANCISCO--( BUSINESS WIRE)-- 6sense ® the leading platform to revolutionize the way B2B organizations create, manage, and convert pipeline to revenue, today introduced the 6dimensional Success Model™, a comprehensive framework designed to help its customers maximize the value of their investment in 6sense Revenue AI™ and achieve their revenue goals. “We are actively developing a new generation of data-driven, strategic revenue leaders. By investing in our customers' teams and equipping them with highly sought-after abilities, we enable them to drive tangible results for their organizations and shape the future of the industry.” Post this With 6dimensional Success Model™, 6sense sets a new industry standard for customer empowerment.

Blackburn, England – seoBusiness, one of the UK’s leading digital marketing agencies, is proud to announce the launch of its strategy-led search engine optimisation (SEO) services that have been designed to generate traffic, build authority and drive significant results for businesses of all sizes across the globe. With constantly adapting and evolving tactics to remain one of the top digital marketing agencies in the UK, seoBusiness’s new SEO service offers businesses a no-nonsense, results-driven approach that creates maximum impact for clients by boosting organic growth and delivering measurable returns on investment. “Successful SEO experts know what it takes to create a strategy that out-thinks, and out-flanks, the competition,” said a spokesperson for seoBusiness. “As a professional SEO consultant seoBusiness will implement systematic SEO management based on agreed KPIs, together with daily and weekly updates.

SAN JOSE, CA, UNITED STATES, April 18, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, including automated data warehousing, reporting intelligence, and marketing workflow management for media companies, digital marketing agencies, and brands, today announced that Kristin Lundin, as Vice President, AI Products and Solutions, at TapClicks, will spearhead new AI initiatives for the company and clients. TapClicks is already leading in the deployment of AI technology for digital marketers, and is continuing to aggressively invest in new long- and short-term AI strategies.

SAN JOSE, CA, UNITED STATES, April 18, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, including automated data warehousing, reporting intelligence, and marketing workflow management for media companies, digital marketing agencies, and brands, today announced that Jeanette Williamson has joined TapClicks as Vice President of Platform Solutions. At FreeWheel (Comcast), as Vice President of Product Development, she led the Software Development Lifecycle for all SaaS product lines, focusing on revenue growth and client retention.

Leading data and AI platform helps explain and integrate large language models to augment existing processes; SAS Data Maker will address critical challenges without compromising sensitive data LAS VEGAS, April 17, 2024 /PRNewswire/ -- SAS INNOVATE -- So many organizations have jumped on the GenAI bandwagon in the last year, but are those efforts delivering results yet? If the organization uses the SAS ® Viya ® data and AI platform, the answer is a resounding yes. Infused with large language model (LLM) orchestration strength, SAS Viya is already helping customers accelerate efficiency and productivity.

NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions. GenerativeAgent can handle complex, free-form interactions that weren’t automatable with prior technology.

PROVIDENCE, R.I., April 17, 2024 /PRNewswire/ -- Wealthbox, the highest-rated CRM software for financial advisors, today announces a new firmwide CRM agreement with NHTrust. With $1.4B in AUM, NHTrust advises individuals, trusts, and nonprofits, and operates offices throughout New Hampshire.

DiGennaro Communications Partners with Marketing Veteran Jon Bond Bond will join forces with CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M®). New Marketing to Marketers (M2M ®) Offering Evolves Agency into Creative Brand Building and Strategic Consulting for Marketing Organizations NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- DiGennaro Communications (DGC), the leading independent B2B strategic communications agency serving the media, marketing, technology and entertainment sectors, today announced a partnership with marketing industry veteran Jon Bond, who joins forces with DGC Founder and CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M ®) to help CMOs, CROs, Founders, CEOs and company leaders build enterprise and personal brands in support of business growth.

Pall will architect and lead an exciting new era of AI-powered experience management, transforming the way companies create better experiences for customers and employees PROVO, Utah & SEATTLE (April 17, 2024) — Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops powerful, generative, causal and predictive AI innovations powered by the world’s largest database of human sentiment.