The Wire (Page 123)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Introducing Silverstone Technologies' Custom Services Designed for B2C Companies
Apr 15, 2024
SST Logo Silverstone Technologies offers custom services for B2C companies, providing tailored solutions in SEO, PPC advertising, social media marketing, and more. In today's B2C market, businesses must have strategies that connect with customers and get results, Silverstone helps businesses tackle challenges and reach their marketing goals confidently.” — Founder & CEO, Adil Farooq.
Press Release
Customer Experience
Varyence: Leveraging AI to Power Personalized Customer Experiences for Businesses
Apr 15, 2024
AI-driven predictive analytics for automating customer service NEW YORK, USA, April 14, 2024 / EINPresswire.com / -- Varyence helps organizations identify and solve real-world business problems using the latest AI and business automation technologies. Organizations are seeking ways to scale customer service, enhance their customers’ experiences, and differentiate themselves in the market through increased customer satisfaction.
Press Release
Digital Experience
News AI Startup Zette Exceeds Crowdfunding Goal, Closing Round on April 26
Apr 12, 2024
Zette exceeds crowdfunding goal on Wefunder Zette breezes past Wefunder crowdfunding target, signaling growing demand for easy access to paywalled news. SAN FRANCISCO, CA, USA, April 10, 2024 / EINPresswire.com / -- Zette —founded by Harvard graduate and former Twitter product manager Yehong Zhu—has surpassed $750,000 raised, exceeding its initial target on Wefunder.
Press Release
Customer Experience
Drip Drop Distro Unveils New Website: Elevating the Online Shopping Experience for Wholesale Buyers
Apr 12, 2024
The new and improved site features a variety of unique features and functionalities for added convenience and to better address customer needs BOISE, Idaho, April 12, 2024 /PRNewswire/ -- Drip Drop Distro, a leading wholesale and distribution company in the counterculture space, recently launched a revamped website, setting a new standard for convenience, accessibility and innovation in the industry. DripDropDistro.com now boasts an updated, modern look, enhanced navigation and an effortless shopping journey for customers seeking premium brands at competitive prices.
Press Release
Customer Experience
Dovetail Launches Channels, Redefining How Product Teams Leverage Customer Insights
Apr 11, 2024
The new solution will help companies build products people love and actually need by understanding and meeting their requirements SAN FRANCISCO and SYDNEY, April 11, 2024 /PRNewswire/ -- Dovetail, the leading customer insights hub, today launched Channels, a new solution for continuous product discovery that takes large volumes of customer feedback and uncovers patterns in real time. Dovetail's latest offering, Channels, is a new way for product teams to transform large amounts of user feedback into powerful insights.
Press Release
Contact Center
Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centers
Apr 11, 2024
Scorebuddy QA Automate and scale customer support with GenAI 5x faster than GPT-4 DUBLIN, IRELAND, April 11, 2024 / EINPresswire.com / -- Scorebuddy, the market-leading contact center quality assurance (QA) platform, today announced a strategic partnership with Moveo.AI, a groundbreaking provider of next-gen conversational AI interfaces.
Press Release
Customer Experience
Khoros Unveils a Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care
Apr 11, 2024
Enterprise software provider attacks a $1.3T customer service dilemma Khoros Customer Care Cloud combines generative AI with a treasure trove of data, world-class automation, and digital engagement tools to create the perfect support experience. An experience that can be built instantly, learning constantly, and helping perpetually.
Press Release
Customer Experience
Etech Set to Unveil Groundbreaking Customer Experience Strategies at Call Center Campus 2024
Apr 11, 2024
Matt Rocco - President & CEO Etech Global Services NACOGDOCHES, TEXAS, USA, April 11, 2024 / EINPresswire.com / -- Etech Global Services, a revered global provider of omnichannel customer engagement solutions, has announced its premier participation in the annual Call Center Campus conference, held May 1-3 in Austin, Texas. The company's highly anticipated keynote session, " Enhancing Contact Center Quality with Speech-to-Text Analytics," will unveil a visionary approach to leveraging the combined power of artificial intelligence (AI) and human expertise to extract unparalleled value from customer interactions.
Press Release
Ecommerce
bargNhunt Unveils Beta Program Set to Revolutionize the Retail Discount Market
Apr 11, 2024
Innovative Online Platform Invites Retailers to Shape the Future of Shopping with Exclusive Early Access SAINT GEORGE, UT, UNITED STATES, April 11, 2024 / EINPresswire.com / -- bargNhunt, a groundbreaking online marketplace, today announced the launch of its eagerly anticipated beta testing program, inviting retailers nationwide to join a movement set to redefine the landscape of discount shopping. The platform uniquely combines the thrill of finding exclusive deals with the convenience of online shopping, all while offering retailers an unmatched opportunity to connect directly with their target audience.
Press Release
Digital Marketing
Venture Capital Leader Brett Davis Joins KRATEO.AI
Apr 11, 2024
Make Your Business Personal Tuatara Equities Joining Technology/AI Company Serving as Key Investor and Advisor Brands will be able to build customer trust through more personalized interactions with new prospects and existing customers in ways they never knew were possible.” — Clay Sharman WASHINGTON, DC, UNITED STATES, April 11, 2024 / EINPresswire.com / -- KRATEO.AI, a leading technology company specializing in cutting-edge AI-driven solutions for marketing and sales professionals, announced today that Brett Davis, managing partner at Tuatara Equities LLC, has made a substantial investment into the company.