The Wire (Page 136)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
AdRem Systems Corporation Strengthens Its Compliance and Cybersecurity Portfolio with Acquisition of Sherpa
Feb 29, 2024
AdRem Systems Corporation acquires Sherpa assets to bolster Cybersecurity & Compliance offerings, marking a strategic move in the digital security landscape. RESTON, VIRGINIA, UNITED STATES, February 29, 2024 / EINPresswire.com / -- AdRem Systems Corporation, a leading provider of cybersecurity and managed IT services, today announced its strategic acquisition of assets from Sherpa, a premier compliance consulting firm.
Press Release
Customer Experience
Kiteworks and Climb Channel Solutions Strengthen Partnership to Boost Sensitive Content Communications in the UK
Feb 29, 2024
Solution helps UK businesses meet local data security and compliance requirements to reduce risks LONDON, ENGLAND, February 29, 2024 / EINPresswire.com / -- Kiteworks, which delivers data privacy and compliance for sensitive content communications through its Private Content Network (PCN), and Climb Channel Solutions, an international specialty technology distributor and wholly-owned subsidiary of Climb Global Solutions, Inc. (NASDAQ: CLMB), announced today a further strengthening of their strategic partnership. The agreement will enable UK-based organisations to better meet increasingly stringent data security and compliance requirements.
Press Release
Customer Experience
Jadu Appoints Paul Greenhead as New Chief Operating Officer to Spearhead Business Transformation and Growth
Feb 28, 2024
February 28, 2024 -- Jadu, a pioneer in accessible CRM, digital experience platforms and self-service web technology for the public sector, announces the appointment of Paul Greenhead as its new Chief Operational Officer. From March 2024, Paul, a distinguished leader in digital strategy and service redesign, joins Jadu from Methods Business and Digital Technology where he established a substantial local government consulting practice, utilising the Jadu Digital Platform to drive significant digital transformation initiatives.
Press Release
Customer Experience
ACF Technologies Launches WhatsApp Integration for Appointment Scheduling and Virtual Queuing
Feb 28, 2024
ASHEVILLE, N.C.--(BUSINESS WIRE)-- ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration. This new solution empowers organizations to offer appointment scheduling and virtual queuing within the communication tool.
Press Release
Digital Experience
Gradial Raises $5.4 million Seed Financing for Generative AI Solution for Content Management and Marketing Operations
Feb 28, 2024
SEATTLE--(BUSINESS WIRE)--Gradial today announced $5.4 million seed funding led by Madrona with participation from General Advance, Outsiders Fund, and Space Capital. Gradial is building AI solutions to help marketing teams deliver better digital experiences and enable more time and resources for creative strategy.
Press Release
Customer Experience
JBH Works Rebrands to Convey Five, Pioneering the Future of Cloud-Based Call Center Solutions
Feb 28, 2024
JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. LEWISVILLE, TX, UNITED STATES, February 27, 2024 / EINPresswire.com / -- JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on cutting-edge technology and cloud-based services.
Press Release
Customer Experience
Totango and Catalyst Merge, Providing Customer Success and GTM Teams With a Cutting-Edge, Unified Product to Power Customer-Led Growth
Feb 28, 2024
Combination of Leading Customer Success Company and Category Innovator Creates Enhanced Platform to Revolutionize the Post-Sale Revenue Motion REDWOOD CITY, Calif., Feb. 28, 2024 /PRNewswire/ -- Totango, a top enterprise customer success software, and Catalyst, the leading customer growth platform, today announced that they are merging to provide the most powerful customer growth platform on the market. Nearly 600 organizations globally trust the platforms to drive business outcomes, and the new organization will provide businesses with a unified solution to drive measurable growth from their customer base.
Press Release
Digital Marketing
JCA Media Unveils Innovation Solutions to Transform Digital Marketing
Feb 28, 2024
JCA MEDIA UNVEILS INNOVATION SOLUTIONS TO TRANSFORM DIGITAL MARKETING BORDEAUX, FRANCE, February 28, 2024 / EINPresswire.com / -- JCA MEDIA UNVEILS CUTTING-EDGE SOLUTIONS TO REVOLUTIONIZE DIGITAL MARKETING JCA Media, a leading innovator in the digital marketing industry, officially launched their pioneering suite of solutions designed to empower businesses to thrive in the ever-evolving digital landscape. With a commitment to delivering unparalleled results through creativity, technology, and expertise, JCA Media is poised to transform the way businesses connect with their audiences online.
Press Release
Ecommerce
BlueSky Commerce Launches Evolv Storefront
Feb 28, 2024
The Ultimate Platform-Agnostic E-commerce Solution, Prioritizing Shopper Experience and Streamlining Integration for Teams NOBLESVILLE, IN, UNITED STATES, February 28, 2024 / EINPresswire.com / -- BlueSky Commerce proudly announces the release of Evolv Storefront, the pinnacle of platform-agnostic e-commerce solutions designed with a steadfast commitment to delivering exceptional shopper experiences and streamlining integration for teams. Evolv Storefront sets the standard for enterprise-grade e-commerce solutions, offering seamless integration, superior performance, and prioritizing shopper satisfaction.
Press Release
Customer Experience
Cogent Growth Partners Advises Netsurit on Acquisition of iTeam Consulting
Feb 28, 2024
Cogent Growth Partners aided Netsurit's acquistion of iTeam, expanding its US footprint. Marks the 4th successful Netsurit deal by Cogent.