The Wire (Page 143)

L'BRI PURE n' NATURAL announces the launch of L’BRI LIVE, online shopping that brings the convenience of e-commerce with the fun of in-person shopping. MUKWONAGO, WISCONSIN, UNITED STATES, February 8, 2024 / EINPresswire.com / -- We are thrilled to announce the launch of L’BRI LIVE, a dynamic and highly interactive online shopping experience that brings the convenience of e-commerce together with the excitement of in-person shopping. L'BRI LIVE redefines the way customers connect, shop, and experience our exceptional range of products.

Dataminr appoints Murali Nemani as Chief Marketing Officer (CMO) to drive global growth and expansion across corporate and government markets NEW YORK, Feb. 8, 2024 /PRNewswire/ -- Dataminr, one of the world's leading AI companies, today announced that it has appointed Silicon Valley veteran Murali Nemani as the company's chief marketing officer. Nemani brings nearly three decades of experience building go-to-market engines, launching and shaping disruptive technologies, and scaling high-growth AI startups and multi-billion dollar revenue enterprises.

SAN JOSE, Calif., Feb. 8, 2024 /PRNewswire/ -- Rocketlane, the global leader in customer onboarding and PSA software, announced Propel24, the third edition of their flagship annual conference purpose-built for onboarding and professional services teams. Building upon the success of Propel23, this year's conference will be expanded to a three-day event.

Automated quality assurance and agent performance improvement software boosts the quality of sales and service interactions MIDDLESBROUGH, CLEVELAND, UNITED KINGDOM, February 8, 2024 / EINPresswire.com / -- evaluagent, a global leader in contact center quality assurance and performance improvement software, today introduced evaluagentCX, an automated agent engagement platform that helps brands boost the quality of their sales and service interactions with customers. evaluagentCX is the first platform to connect out-of-the-box, customizable and AI-driven insights from real customer conversations with automated Quality Assurance (QA), to improve CX agent workflows and provide an elevated Customer Experience (CX). The platform evaluates 100% of customer interactions through call, text, chat and email channels to identify actionable insights from every engagement with a customer. “Businesses need to offer something that’s difficult to achieve in today’s competitive market: an exceptional customer experience,” explained Jaime Scott, Co-founder and CEO of evaluagent. “We believe that high-performing, engaged agents are the best way to deliver exactly that – and this is where evaluagentCX can drive real change.

TUPELO, MISSISSIPPI, UNITED STATES, February 7, 2024 / EINPresswire.com / -- As the digital advertising landscape undergoes a transformative shift with the impending elimination of third-party cookies, Ignited Digital Marketing is poised to lead the charge in empowering businesses to navigate this evolution seamlessly. In response to Google's announcement regarding the deprecation of third-party cookies by 2024, Ignited Digital Marketing reaffirms its commitment to delivering cutting-edge solutions that ensure businesses can continue to drive impactful and targeted online ad campaigns.

Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call Insights actionable data PALO ALTO, Calif. and DENVER, Feb. 7, 2024 /PRNewswire/ -- Zenarate, a leading provider of AI Simulation Training for customer-facing agents, today announced Call Insights, furthering the powerful intelligence available through its AI Coach Call Analyzer solution. It gives contact center leaders advanced analytics and invaluable insights from customer calls, offering a deep dive into the voice of the customer and providing trend analysis to build proactive responses into agent simulation training scenarios.

Imprompt emerges from stealth - focusing on chat-to-everything and AI agent infrastructure for ISV's and the enterprise. LOS GATOS, CA, UNITED STATES, February 7, 2024 / EINPresswire.com / -- Imprompt, a pioneering software company, today unveiled its groundbreaking Agent Mesh and chat-to-everything solution, ushering in a new era of seamless interaction between businesses and their software applications.

Powered by generative AI and guided by Medallia’s AI Moderation Council, new features change the game for delivering personalized, connected experiences at scale PLEASANTON, Calif.--(BUSINESS WIRE)-- Medallia, Inc., the global leader in customer and employee experience, today announced at its Experience ‘24 conference four ground-breaking artificial intelligence (AI) innovations that will fundamentally change how organizations can personalize customer and employee experiences. Ask Athena, Intelligent Summaries, Smart Response, and Themes will further enable leading brands to democratize insights, activate employees, and individualize experiences using cost-effective, responsible, and scalable AI and intelligent automation.

Journey's identity solutions streamline customer experience & enhance security for customer interactions, now available in Cisco's elite SolutionsPlus program. DENVER, COLORADO, UNITED STATES, February 7, 2024 / EINPresswire.com / -- Journey.ai, Inc (DBA: Journey), a cybersecurity software business that transforms security and customer experience in the contact center, announced its induction into Cisco’s SolutionsPlus program today.

Agital and Go Fish Digital team up to bring clients a more comprehensive suite of marketing services, maximizing digital growth potential. Burlington, February 6, 2024 – Agital, the agency delivering measurable business results to marketers and business leaders, announced today the acquisition of Go Fish Digital, a full-service digital marketing agency specializing in search engine optimization (SEO) and a pioneer in leveraging AI and LLMs to revolutionize consulting services.